PETRINIA UPSHUR
Phone: 469-***-****
********.******@*****.***
OBJECTIVES
Provides professional human resources expertise in on-boarding, benefits & leave administration,compliance, and data management in a collaborative and professional environment.
SKILLS
Benefits Programs- Open enrollment -HRIS- ADP-Workday-Salesforce-Optimum
(AS400)- Ultimate Software (UKG) -Healthcare Carrier administration systems- Customer services- Complex Issues -Complete Eligibility Verification -Organizing Health, dental & vision plans -HIPPA- Payroll Knowledge -401k Knowledge- Disability Plans- Cobra - Relationship Building -Process Improvement -Excellent organizational and Time management -MS Office/Word/Excel Applications-Pivot Tables-Vlookup OPERATIONS ASSOCIATE
VANGUARD CHARITABLE/RANDSTAD-(Contract)
Pennsylvania/Remote 10/2022 TO 03/2023
ONBOARDING SPECIALIST
SPRING EDUCATION GROUP (Contract)
Pennsylvania/Remote-10/2021 TO 3/2022
● Responded to inbound calls and emails from clients and charities. Complete routine and complex data entry for financial transactions (contributions, grants, exchanges) and account information.
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Maintain an understanding of Vanguard Charities and IRS approved charitable donation policies and practices and accept donations within those parameters.
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Perform same day quality assurance and support other team members’ data entry work.
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Assist with the review and approval of final outputs – grant checks and letters, contribution substantiations, quarterly statements, etc.
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Provided high level of customer service and maintaining quality throughout the pre-employment onboarding process and maintain filing systems.
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Ensured the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity.
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Audited all candidate information, verify background investigations and drug-test results, oversee the fingerprinting and licensing processes as applicable as well as adhere to record retention guidelines.
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Interacted with new hires, Recruiters, Recruiting Managers, Hiring Managers/Executives and other areas of Human Resources.
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Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification.
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BENEFITS SPECIALIST
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Georgia&Texas/Hybrid-03/2008 to 10/2021
Education- High School Diploma and the above list of Professional Skills Day-to-day contact for all leave questions and concerns, and ADA accommodations as it relates to leave of absence; escalate issues as appropriate.
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● Act as a liaison for employees between HR team and Leave Vendor. Assisted employees and managers in understanding the organization's leave process and programs to apply consistent application.
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● Manage the Leave email box with all templates and inquiries. Record and update all claims, leaves, and adjust PTO time in management system as needed.
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Collaborated with HR team on attendance issues related to FMLA and/or company leaves .
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Coordinate with HR leaders to ensure compliance with CBA regulations when union employees are on leave.
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● Responsible for managing benefits administration functions company wide.
● Provided analysis and data management support for projects and audits. Validated data integrity by analyzing, conducting audits and reviewing discrepancy reports. Coordinated the Health & Welfare Open Enrollment process using UltiPro.
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● Created SOP’s for various processes to streamline and increase effectiveness.
● Created & delivered presentations to colleagues.
● Reported to Corporate VP of Compensation & Benefits Manually entered employee data during HRIS implementation from ADP to Ultipro Software.
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Manages mergers & acquisitions and divestiture benefit continuation, communications and distribution.
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● Assisted with enrollments, address changes, life events and terminations.
● Enrolled employee data in the carrier sites