Service Representative Customer

Penny L. Green

*** *. ******* **., ********, MI *8220

Phone: 248-***-****

Email: ***********@*****.***

Objective CUSTOMER SERVICE REPRESENTATIVE

Summary of

qualifications

• A self-starter with a great work ethic

• Excellent organizational and interpersonal skills

• Enthusiastic team player

• Accurate, efficient multi-tasker

Work experience 2013 – 2018 Hartman & Tyner Southfield, MI Leasing Agent

Giving tours of community, showing apartments, explaining amenities, application processing, background checking, executing leases, verifying assets and income, administrative duties of the leasing office. 2011 – 2013 Continental Management Pontiac, MI

Leasing Agent

Giving tours of community, showing apartments, explaining amenities, application processing, background checking, executing leases, verifying assets and income, administrative duties of the leasing office. 2007 – 2011 Traffic Regulators of Michigan Pontiac, MI Traffic Regulator

• Regulation of traffic for road construction crews. 2005 – 2006 Dr. Ikram Mahmood Clawson, MI

Orthodontic Assistant

• All areas of dental assisting.

2001 – 2004 Royal Oak Lanes Royal Oak, MI

Assistant Manager / Bartender / Waitress

• Managing employees on evening shift while covering front counter, bar, and snack bar as needed. Opening and closing lanes and bar, cashing out all monies at end of shift, balancing registers, making bank deposits, scheduling employees, helping to organize private parties, preparing payroll. 1999 – 2001 Wright & Fillippis Detroit, MI

Customer Service Representative

• Medical billing, assisting patients with insurance issues, creating patient accounts in billing system, ordering equipment for patients, troubleshooting billing problems. 1994 – 1999 Dakota Inn / Rathskeller Detroit, MI

Assistant Manager / Waitress

• Supervising employees, waiting tables, opening and closing restaurant, cashing out all monies at end of shift, balancing registers, scheduling employees, helping to organize private parties, preparing payroll. 1990 – 1993 Wright & Fillippis Detroit

Customer Service Representative

• Insurance billing, setting appointments, fitting of some soft goods, certified mastectomy fitter.

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