Office Administrator Resources Director
Resume:
KATHERINE J. BETHONEY
TAMPA, FLORIDA, *****
********@*****.***
PROFESSIONAL EXPERIENCE SUMMARY
Responsible for all aspects of professional staffing including recruiting, credentialing, background checks, license verifications, onboarding, training, overseeing, reviewing, career development, promotions, compensation, benefits, incentives and terminating when necessary. Strategic negotiation of legalities, including recreation of company bylaws, keystones, contracts and dispute resolution in accordance with local, state, federal, EEO, HIPAA, OSHA and corporate regulations. Conducted forecasting, HRLS and gave insight to top executives and owners. Employed new HR IT software and programs to streamline employee files, taxes, payroll, benefits and reviews including entering in all employee data, maintaining up to date information, training managers and employees how to utilize programs and resolving issues as arisen. Assisted with advertising, marketing, sales, accounts management, incentive creation and rollouts, planning events, conducting onsite work inspections. Managed office inventory, created relationships and contracts with local vendors, supply chains, independent contractors and corporate business owners or general managers. Maintained sales accounts volume and increased productivity via strategic analysis of business practices and models to regenerate improved efficiency, employee satisfaction and retention and increasing business revenues by profit sharing, discount programs, client incentives and interactive software to streamline business work orders. Assisted with billing, accounts payable and receivable, payroll and additional accounting data. Provided office support and field tech work as needed. Assigned schedules, set up tech routes, ensured customer satisfaction, provided follow up services when needed, resolved conflicts to ensure accounts were maintained and employees succeeded. Reported directly to owners, VP’s, GM’s and a wide range of service technician staff as needed and performed anything else necessary to assist maximum corporate functioning and optimization.
\
PROFESSIONAL EXPERIENCE
Royal Repairs Sept. 2016 - present
Human Resources Director
Precision Repairs May 2003 - June 2016
Vice President of Operations / Human Resources Director
Central Square Automotive Group June 1999 - May 2003
Office Administrator
EDUCATION / CERTIFICATIONS
Boston University Jan. 1996 - May 1999
Bachelor of Arts Degree, Psychology
Jewish Vocational Services Sept. 1994 – Dec. 1994
Computerized Accounting
Contact this candidate