SOBOWALE OLUFUNKE OPEMIPO

No **, Deji Oworu Street Alapere Ketu Lagos

E-mail: adwsrn@r.postjobfree.com

Tel: 080********

PERSONAL PROFILE

I am a conscientious, enthusiastic, committed and hardworking individual who works well independently in addition to making positive contributions to team work. I am a friendly person with a positive attitude who has excellent communication and organization skills. I have a proven ability to provide high quality customer service in addition to being a flexible employee.

EDUCATION

Lead City University, Ibadan, Oyo state 2006 - 2009

B.Sc Hons International Relations

(2nd class upper division)

University of Agriculture Abeokuta, Ogun state 2004 - 2006

Diploma in Public Administration

(2nd Class Lower Division)

Federal Government College Odogbolu, 1998 - 2003

Ogun State

WASSCE\NECO

WORK EXPERIENCE

Fatgbems Petroleum

Jan 2013- July 2022

5B Foleshill Alade Street,Opebi.

Posution: Customer Service Manager

CrusaderSterling Pensions Limited Jan 2011-Sep ‘12

Plot 42, Adeola Hopewell

Victoria Island

Lagos.

Position: Customer Care Officer

RESPONSIBILITIES

Answer routine enquiries from visitors (Physical and phone calls)

Promptly respond to visitors/clients enquiries

Screen all calls

Update of Customer records on the company’s database

Attend to customers complaints and enquires through info mails within the stipulated set standard time.

Carryout and collate customer survey forms.

Presentation of issues/complaints resolved, customer records updated and survey forms obtained at the monthly Operations Performance Review Meeting.

Maintain a call register for the telephone calls made through the general office lines

Records all mails and dispatch same on record time to respective departments

Attend to all visitors

Ensure that they are not unduly kept waiting in the reception area

Any other duty as assigned in the department

Cheques receipt and onward transfer to departments concerned after certifying that the amount on the cheque tallies with the schedule of contribution

National Youth Service Corps:

Eyinni Secondary School, Orita. Oyo State

Position: Teaching: Government Studies

RESPONSIBILITIES

Supervision of delivery and the delivery process

Delivering lesson in government as a subject to a total of 50 pupils

Formatting clear and concise lesson notes

Management of the daily activities of the pupils for the duration of the school day.

Delivering lesson to three classes in the subject area to a total of about 150 students.

Industrial Attachment

Ogun State Water Corporation Board,

Abeokuta, Ogun state

Position: Public Administrator

SEMINAR ATTENDED

Customer care Essentials with Tom Associates

OTHER SKILLS

Computer analytical skills using Microsoft office packages such as word and PowerPoint.

HOBBIES

Reading, listening to music and meeting people

REFEREES

Mr. Alaba Gbadamosi

Central Bank of Nigeria,

Marina, Lagos.

Telephone No. 080********

Mr. Olufemi Odukoya

CrusaderSterling Pensions Limited

14B Keffi Street

Ikoyi

Lagos.

080********

Contact this candidate