Administrative Assistant Data Entry

RACHEL DUNN

Warner Robins, GA ***********@*****.*** + 478-***-****

WORK EXPERIENCE

Administrative Assistant

NG Turf (Fort Valley, GA) July 2022-

“Assigned and managed truck schedules

“Simplified the processes of retrieving data from the computer system, maintaining facility records, typing

‘and compile reports daily, quarterly and annually

“Answered incoming called (avg 40/day) resolving issues and inquiries for customers.

“Scheduled and coordinator meetings, appointments and travel arrangements for supervisors and

managers

“Developed new filing and organizational practices

“Typed documents such as correspondence drafts, memos and emails

“Opened, sorted and distributed incoming messages and correspondence

“Purchased and maintained office supply inventories, always being careful to adhere to budgeting

practices:

+Recorded, transcribed and distributed minutes of meetings

*Greeted visitors and determined to whom and when they could speak with specific individuals

Treatment Coordinator

Family Dental Associates (Warner Robins, GA) December 2015-October 2021

*Managed 9 phone lines and facilitated over 40+ callsiday

Handle resolution/inquiries from patients and providers

+Followed up with insurance companies regarding status of outstanding claims

+Provided administration and clerical support via Softdent, Open Dental & Microsoft Excel smoothly

*Managed day to day front desk operations for 8 dental providers

+Provided multiple phase treatment plans to patients which included short & long term budgets

“Assured clinical team productivity by coordinating, managing and maintaining scheduling

“Assist the clinical staff with setting up proper documentation/tiage cases

EDUCATION

High Schoo! Diploma

Houston County High School, Warner Robins, GA.

‘August 1994-June 1999

SKILLS

Google Workspace Bookkeeping Data integration

Microsoft Office Suite ‘Administration Budget management

Zoom Office Management Ability to problem solve

‘Written communication Clerical experience ‘Organization skits

‘Verbal communication ‘Medical billing ‘Superb listening skills

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