Package Handler Customer Service

Brittany Rainwater

**** ****** ***** ******, ** *5212 972-****-*** ************@*****.***

EDUCATION

New Beginning High School 2004-2008

MJ’s Beauty Academy 2009- 2012

Brother Bill’s Helping Hand 01/2017- 03/2017

Pathway’s Program – a 6-week 120- hour job training program for women seeking employment

Learned many professional skills such as basic computer training, financial budgeting and time management.

Weekly meetings with various businesses such as Interstate Batteries, Baylor Healthcare System, Vertex Financial, Omni Hotel, Sonny Bryan’s Smokehouse, Haynes and Boone Law Firm

EXPERIENCE

Results Staffing 10/2014- 01/2015

Cafeteria Assistant

Worked with the cafeteria workers feeding the children in the schools; cooked cleaned and prepared material for the next day.

FedEx

Package Handler 10/2013 – 01/2014

Loaded and unloaded assorted packages in a fast-paced environment on schedule

Handled packages of assorted sizes with care and efficiency

Advantage Sales and Marketing 05/2013 – 10/2013

Sampler / Customer service

Executed divisional training projects related to retail business training needs

Worked closely with the retail leaders, clients and internal talent development Instructional Designers

Presented information to potential clients, using a variety of instructional techniques and formats

Evaluated training materials

Minyard Foods 06/2012-8/2012

Customer Service Clerk / Temporary

Utilized excellent customer service skills

Educated customers on various products

Used ten key skills and various office equipment

Exercised effective communication with staff as well as customers

Little Angels Childcare 06/2011 – 9/2011

Child Care Assistant / summer

Assisted Senior Educator with the play center

Assisted the manager and ensured the safety, cleanliness and well-being of the children in the play center, interacted and played with the children, registered children into the center/database

Maintained positive relationships with guests, their children and coworkers

Skills and Abilities

Utilized Microsoft Office and Internet applications including Word, Excel, PowerPoint, Access, Internet Explorer and Outlook

Excellent customer service skills

Utilized various office equipment

Volunteer Experience

Friendship West Baptist Church 2004-2008

Runner

Provided goods and services to people upon request and worked with the elderly

REFERENCES Available upon request

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