Summary
Customer-centric professional with *+ years of experience serving customers in different roles. Proven ability in engaging customers, resolving complaints and strengthening customer-client relationships. Seeking a rewarding position with a company that values its customers. Experience
Account Manager
Southwire • Carrollton, GA
08/2021 - 07/2022
Managed a multimillion dollar portfolio of business. Assisted clients in all aspects of the order process from quote stage to quality issues once product was delivered.
Customer Service Representative
Superior Recreational Products • Carrollton, GA
01/2014 - 08/2021
Over the course of eight years I worked my way up through the customer service department learning all aspects of the product and services we provided. I was awarded 3 merit awards by two different managers for outstanding accomplishments. I processed quotes, entered orders, met customer needs by answering emails and phone calls, and even learned the quality aspect of the business by being assigned cases for customers with product issues needing solutions.
Skills
Communication skills, Sales, Computer literacy, Analysis skills, Account management, Windows, Time management, Typing
Education
Education
State University of West Georgia • Carrollton, GA
05/2002
Graduated on the Dean's List with a 3.8 GPA
Mindy Stitcher
**************@*****.***
122 Adalee Rd
Carrollton, Georgia