Jasmine Jones
***** ******* ******** ** *** ***5
Orlando, FL 32837
Phone: 321-***-****
E-Mail: *****************@*****.***
Professional Summary
Enterprising Office Intern with excellent interpersonal, communication, and IT skills.
Meets tight deadlines and performs well under pressure. Personable and customer-service focused, with a positive attitude and willingness to learn and be challenged.
Flexibility to respond to different work situations. Motivated office professional with proven skills in managing appointments, meetings and events.
Able to independently organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with the adaptability to handle changing demands.
Experience
February 2017 to April 2019
Ultra Elite Apparel Orlando, FL
Administrative Assistant
●Scheduled meetings and assisted in making travel arrangements.
●Supported front office staff by providing word processing of correspondence and reports.
●Worked on special projects, taking the lead on important project initiatives.
●Filed and retrieved documents, introducing a more efficient filing system adopted by the company.
●Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers.
●Proofread business documents to check spelling, grammar and compliance with office policies.
●Updated office calendar with new meetings, events and appointments to avoid overbooking.
●Utilized Microsoft Windows to compose, prepare, and edit correspondence and department documents.
September 2014 to November 2015
Cleos Gentlemen's Club Orlando, Florida
Entertainer
●Maintained clean and safe facility to present entertainment options of high-standard.
●Attended scheduled rehearsals to prepare for shows, performances, and events.
●Worked closely with internal and external departments to drive outstanding and seamless guest experiences.
●Monitored and managed building capacity and flow to facilitate safe experiences.
●Dressed in costume to suit performance or create character and provide a memorable experience for guests.
●Engaged and delighted guests through creative performances to foster positive interactions.
●Performed a variety of acts, including pole dancing and lap dances to entertain the audience.
●Coordinated entertainment program by developing and implementing day and evening activities.
March 2014 to March 2014
BlueGreen Vacations Orlando, Florida
Telemarketing Sales Representative
●Developed an effective follow-up strategy to increase efficiency and sales conversion rates.
●Monitored personal performance to achieve established benchmarks for outbound calls, follow-up calls, and generated quotes.
●Used persuasive communication skills to market products and services.
●Resolved customer concerns and issues with effective communication and critical thinking.
April 2013 to August 2013
IHOP Orlando, FL
Server
●Transported food products, cleaned tables and counters, and stocked dining room supplies.
●Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
●Upheld high sanitation and safety standards while delivering and serving food.
●Cleaned and reset tables quickly between each customer group.
●Balanced trays with care to successfully deliver large volumes of food quickly.
●Used POS system to accurately input orders and process payments.
●Took orders, made drinks, and cleaned tables after the guests' departures.
●Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
●Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
February 2011 to December 2012
New Life Full Gospel Ministries Apopka, FL
Loading team member
●Reviewed incoming orders for mistakes to maintain accurate inventory levels.
●Addressed concerns quickly to avoid lasting issues.
●Utilized downtime to perform routine tasks, preventing service delays.
●Volunteered for and tackled new assignments and tasks to ease staff member burden.
●Keep the work area organized and clutter-free.
●Completed all assigned tasks prior to shift end.
●Monitored processes and recommended methods for improvement.
Education
April 2016 Florida Technical College- Orlando Campus Orlando, Florida
Diploma Billing and Coding
Didn't graduate
February 2013 Everest University Orlando, Florida
Diploma Medical Assistant
Didn't graduate
Skills
Data management
Records administration
Organize files
Clerical support
Set appointments
Transcribe letters