Service Representative Data Entry
Resume:
Jessica McCarroll
Lincoln, NE *****
*************@*****.***
Work Experience
Customer Service Representative
CUBBYS - Waverly, NE
March 2022 to Present
I am not the assistant but I do still help delegate tasks to 2 other employees. I open and do books every other weekend. I help with invoices. I also do regular rep jobs such as clean the store, stock, face, take care of customers,
Car Salesman
Cars 4 Less - Lincoln, NE
June 2021 to March 2022
• Sell and finance vehicles
• Effectively helped customers make payments answer any questions about their vehicle.
• Run office errands
• Occasionally repo vehicles
Customer Service Specialist & Manager
Kwik Shop - Lincoln, NE
May 2020 to May 2021
Effectively managed, scheduled and delegated tasks to over 10 rotating personnel.
● Motivated staff and performance tracked sales at top-selling location in Lincoln
● Organized files, entered data, and transactions on behalf of company Supervisory Head Chef
Golden Age Nursing Home
September 2016 to April 2020
Managed meal planning, ordering foods and ingredients, track and file transactions and enter into software
● Collaborated with management teams and kitchen staff to maintain morale and exceptional service
● Built and maintained rapport with staff and residents to provide individualized meal service Education
psychology and mental health
Walden University
April 2014 to February 2016
High school diploma or GED
Skills
• Problem-solving
• critical thinking
• customer service
• teamwork
• collaboration
• active listening
• negotiation
• management
• empathy
• decision-making
• leadership
• detail-oriented
• Cold Calling
• Data Entry
• Individual / Group Counseling
• Case Management
• Crisis Intervention
• Group Therapy
• Addiction Counseling
• Assistant manager experience
• Typing
• Data collection
Certifications and Licenses
Food Handler Certification
Assessments
Customer focus & orientation — Highly Proficient
May 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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