Jill Farino
Apt. ***
Fairfield, NJ 07004
adwsl2@r.postjobfree.com
Professional Summary
A disciplined and versatile team leader with proven track record to successfully engage and deploy resources to ensure customer success and revenue acceleration through a collaborative team model. Uncanny ability to proactively assess situations and uncover needs of customers. Skills:
Microsoft Office Suite (Word,Excel,PowerPoint), Google Docs, excellent customer service, data entry, leadership experience with a team as well as self management Experience
DEC 2016 - PRESENT
CUSTOMIZED AT HOME MASSAGE THERAPY, CLIFTON AND FAIRFIELD, NJ - Licensed Massage Therapist
● Perform consecutive 60 and 90 minute quality massages; deep tissue, swedish, hot stone, sports, prenatal and trigger point modalities
● Develop and refine personalized treatment plans for each private client MAY 2006 - DECEMBER 2016
MASSAGE ENVY, WAYNE AND CLIFTON, NJ - Licensed Massage Therapist
● Perform consecutive 60, 90 and 120 minute quality massages
● Steadily booked with all requested clients, recommending frequency for each AUG 2005 - SEPT 2008
RICHIE CECERE’S RESTAURANT AND SUPPER CLUB, MONTCLAIR, NJ - Operations Manager
● Execute all aspects of payment processing for receivables, payment, payroll for staff
● Lead positive guest experience to ensure staff alignment, scheduling for corporate and individual event reservations
● Coordinate business tax forms in adherence with quarterly deadlines MAY 2004 - MAY 2006
MACYS, WAYNE, NJ - Cosmetic Counter Sales
● Consistently exceed sales targets on product sales, credit card openings and accelerated new business expansion within existing customer base and new customers 2
● Formalized product demonstrations to accelerate product revenue through a customer-centric approach
● Execute visual merchandising strategy to increase sales and revenue as top 3 leading counter sales within the organization
JUNE 2004 - MAY 2006
DIRECT MAIL, CLIFTON, NJ - Executive Assistant
● Perform executive administrative support for time-sensitive tasks, including priority planning, meeting scheduling, transcribing meeting notes, maintaining records and any appropriate requests per Executive Team.
● Manage data entry for mailings
● Ensure team-members successfully execute upon Executive Team goals and requests via follow up and standard cadence tracking
JAN 1998 - 2002
LORI’S HALLMARK, PASSAIC, NJ - Assistant Manager
● Restructure and implement key components to drive sales traffic within sales floor layout, interior signage, cross merchandising and displays to transform space and accelerate revenue.
● Hire, train, motivate, evaluate and retain team member staff
● Responsible for Inventory planning with Store Manager, forecasting, POS register open/close drawer daily and overall team member training and development
● Partner with Store Manager and District Manager to create unique advertising campaigns and sales promotions based on data driven buying metrics Education
JAN - AUG 2002
HELMA INSTITUTE OF MASSAGE THERAPY, SADDLE BROOK, NJ - Massage Therapy Certification
550 clock hours, Anatomy and Physiology, Kinesiology, Massage Therapy, Shiatsu, Graduated with Honors