Shavalya Carpenter

980-***-****

***** *** ***** **. *** Diego CA 92064

adwsk1@r.postjobfree.com

Professional Objective:

Reliable, service-focused nursing assistant professional with excellent patient care skills. Compassionate and technically skilled in attending to patients. BLS and CPR certified.

Work Experience:

Villa Rancho Bernardo 01-03/2023 TNA 04/2023-present CNA

Providequalityand professional care to patients and assist the nurse to best of my ability.

Caregiver, RHA Health Services, Lincolnton NC, 2008-2013

Assist with Health and Safety Procedures. Assist with personal hygiene and ADLs. Assist with People Supported Development. Assists with Person Supported Community Life. Provides support to team members and supervisors. Assists with cleaning. Assists with person-centered plan and outcomes. Assists with medical requests. Assist with data collection and reporting. Assist with feeding.

Tech Support Sales Rep

Sears & Roebuck co. High Point NC 2013-2017

Resolved service, pricing and technical problems for customers and technicians by asking clear and specific questions. Addressed and resolved customer product complaints empathetically and professionally. Answered a constant flow of customer calls with a average of 10+ calls per hour. Gathered and verified all required customer information for tracking purposes. Accurately documented, researched and resolved customer and technical Ian’s service issues. Mastery of customer service systems and databases. Managed calls effectively and efficiently in a complex fast-paced and challenging call center environment.

Doubler Senior Operater, America & Efrid Gastonia, NC 2017-2022

Operate one or more 40 spindle doubler machines. Clean and creel multiple types of yarn. Fix an doff yarn from machin. (OJT) On The Job Training

Education

CAN Certified Edutrack School of Nursing 2023

CPR certified 2023

BLS certified2023

NC Life & Health Insurance 2018

Cleveland community college

Tech Support Sales call representative certification 2013

Garringer High School Diploma 2009