CCA, bookkeeper, encoder, organized, detail oriented, communicative
Resume:
GAIL EMER, CCA
Oak Creek, Wisconsin
***********@*****.***
Professional medical coding specialist, CCA certified by AHIMA. Coding experience and extensive knowledge of ICD-10 CM, ICD-10 PCS and CPT/HCPCS. Excellent written and verbal communication skills. Quick learner that thrives in a fast- paced environment.
CLINICAL PRACTICUM EXPERIENCE
MATC: Milwaukee Area Technical College, Milwaukee, WI August 2020 – December 2020
● Coded data or other information using, but not limited to databases and/or ICD-10 CM, ICD-10 PCS and CPT/ HCPC
● Assigned the patient to diagnosis-related groups (DRGs), using appropriate computer software
● Identified, compiled, and coded patient data, using standard classification systems
● Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information WORK EXPERIENCE
Bookkeeper, Premier Restoration, LLC, Greenfield, WI 2018 - Present
● Monitoring and maintaining all bank accounts and credit cards
● Execute adjustments to contractual proposals and invoices
● Create and maintain detailed records and documentation for tax preparer
● Organizing current and future job projects
Receptionist, H&R Block, S Milwaukee, WI 2017 - 2019
● Greet all clients and notify tax preparer
● Schedule client appointments and maintain phone system
● Handle clients payments and close drawer with end of day reports Floral Assistant (Internship), Petals by Felicia, Racine, WI 1/2017 - 5/2017
● Assisted customers with orders via phone / website, prioritized and prepared orders for delivery
● Corresponded with vendors and wholesalers, tracked inventory and supplies for reorder
● Cleaned, organized, and processed flowers, set up for events
● Developed marketing material, established new local business connections
● Created and updated social media and business website
● Operated and maintained POS system
Customer Service Lead, Tri City National Bank (Bank of Elmwood), Racine & West Allis, WI 2000 – 2010
● Effectively managed customer activities and inquiries via telephone and online solutions
● Established and maintained strong business relationships with customers
● Acted as Lead in manager’s absence
● Provided administrative support in a fast-paced office environment
● Prepared reports, spreadsheets, records, presentations, and maintained databases
● Managed schedules and calendars, increased teamwork among staff
● Created / improved process documents based on internal / external feedback
● Opened and closed accounts, executed teller transactions, safe deposit box record keeping VOLUNTEER EXPERIENCE
Volunteer Board Member, St. Rita School, Racine, WI 2006 – 2013
● School Board Member: Led decision making and shaped the future of the board. Served as co-president and on the Enrichment Committee & Festival Committee
EDUCATION AND CERTIFICATIONS
MATC: Milwaukee Area Technical College - Medical Coding Specialist American Health Information Management Association (AHIMA) - Certified Coding Associate (CCA), No. 251231 Mount Saint Mary’s University – Majority of coursework for Bachelor of Arts completed (6 credits short of degree) Frederick Community College – Associate of Arts
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