Administrative Assistant Support Specialist
Resume:
CYNTHIA CALDWELL
adwsin@r.postjobfree.com
Summary of Qualifications
Provide case management, consumer support and integration
Financial planning, Word Processing, Excel, Spreadsheets,
Transportation
Meal Planning
Directed, planned, and managed a day care business, schedule doctor appointments
Medication reviews
Individual Service Plan meetings
Testing and teaching adults and children
Developing and reviewing behavior plans
Needs assessments of individuals
Post and verify medication sheets for each month
Assist with AHCCS application process
Advocate for ACCHS clients to gain benefits eligibility
Confirm medical insurance eligibility
Professional Experience
Managed and supervised staff
Recruitment, hiring, and training
Train new staff, run business office, answer 20- line phone
Interviews conducted as Administrative Assistant(Manpower) Provide services for those in need of services
Certified Nursing Assistant
Medication Administration
Vital signs/G-tube feeds
Human Rights Advocacy
Compliance and HIPPA Regulations(provide safe and healthy environment)
Quality Assurance(cleanliness, maintenance )
Support individuals in making choices
Education/Certification
Holyoke Community College, Holyoke, Massachusetts 2001
Associates Degree - Arts
Ottawa University,Phoenix, Arizona
Bachelor’s Degree- Psychology 2012
Certified Nurse Assistant- Original license date-07/25/2005, current license#CNA1000006444
Pharmacy Technician Trainee Certification- 09/16/2010(Arizona State Board Of Pharmacy) License # T025381
Cambridge College Master’s Degree Program in Counseling Psychology, attended 9/2002-8/2003, 16 credits at the graduate level, undergraduate level Multidisciplinary Studies-20 credits, 1000 Massachusetts Avenue, Cambridge, MA
American International College, attended Special Education Program, 2003-2004, course work studied/ Teaching Reading and language Arts, Introduction to Learning Disabilities, Statistics in Psychology, 1000 state Street, Springfield, MA 01109
University Of Phoenix, Phoenix, Arizona, completed 30 psychology courses at University Of Phoenix
SouthWest Skill Center-Medical Assistant Program-2009-2010/Completed all front office skills including ICD-9, Medical terminology, Office skills, typing, Microsoft Word Programs,ect.
Work History
Quality Home Care,CNA. 2013-2014
Concentric home Care,CNA. 6/2015-present
Delta T Group, CNA,MA,Teacher Aide
Chaparral Winds, Certified Care Giver/CNA, West Point Way Surprise, AZ 85374 5/17/12-Present
Dillard's Arrowhead, Sales Associate-Children's Department, 7800 W Towne Centre Glendale,AZ 10/11/12 to present
ACT Rehabilitation Specialist, Magellan Health Services-12/01/07-4/12/2007
Case Manager, ValueOptions-12/05-12/07
Act team Rehabilitation Specialist, Magellan 12/07-4/07
Direct Care Counselor, Sullivan & Associates-10/04/04-8/15/2005
Substitute Teacher(special education classroom settings), Springfield Public Schools- Start date: 9/25/02-8/2005
Mental Retardation Worker I, Department Of Mental Retardation- 1/98-present
Administrative Assistant/Clerical Support Specialist, Manpower-1997-2003
Favorite Health Staffing, CNA-2003-Present
Recent assignment: 4/2/08-5/2/08- Technician and 4/2011-6/17/2011- Prison Health Services-CNA
Duties: Work for Cigna Insurance Company taking all state employees blood pressures, weight and height, body mass index, and cholesterol checks to continue their insurance.
Practice Associate-2003-2004;
BayState Medical Center-OBGYN Clinic/ Practice Associate in the downtown Springfield, MA group office.Front desk, verify all medical insurance eligibility, assist 15 doctors in an OBGYN office, update patient profiles, answer phones, check-in and check-out patients, scheduling for gynecological appointments, make sure all charts are in order for the appointments scheduled, some back office tasks as well.
Independent Professional Contractor, Multi-cultural Community Services-1996-1999
Lead Teacher, Springfield Action Commission- since 1996
Director, Candy Land Daycare-1989-1998
Volunteer services with church: Missionary work to visit the sick and shut in(those who cannot come out into the community to illness)
Shriners Hospital - volunteer
Western Mass Hospital-volunteer
CYNTHIA CALDWELL
adwsin@r.postjobfree.com
Summary of Qualifications
Provide case management, consumer support and integration
Financial planning, Word Processing, Excel, Spreadsheets,
Transportation
Meal Planning
Directed, planned, and managed a day care business, schedule doctor appointments
Medication reviews
Individual Service Plan meetings
Testing and teaching adults and children
Developing and reviewing behavior plans
Needs assessments of individuals
Post and verify medication sheets for each month
Assist with AHCCS application process
Advocate for ACCHS clients to gain benefits eligibility
Confirm medical insurance eligibility
Professional Experience
Managed and supervised staff
Recruitment, hiring, and training
Train new staff, run business office, answer 20- line phone
Interviews conducted as Administrative Assistant(Manpower) Provide services for those in need of services
Certified Nursing Assistant
Medication Administration
Vital signs/G-tube feeds
Human Rights Advocacy
Compliance and HIPPA Regulations(provide safe and healthy environment)
Quality Assurance(cleanliness, maintenance )
Support individuals in making choices
Education
AA(Associates Degree in Arts and Science), Holyoke Community College/ 303 Homestead Avenue, Holyoke, MA 01040- Graduate Class Of June ‘ 2001
BA(Bachelor's of Psychology), Ottawa University 2500 N 25th Avenue, Phoenix, AZ 85021Graduate Class OF 2012
Certified Nurse Assistant- Original license date-07/25/2005, current license#CNA1000006444
Pharmacy Technician Trainee Certification- 09/16/2010(Arizona State Board Of Pharmacy) License # T025381
Cambridge College Master’s Degree Program in Counseling Psychology, attended 9/2002-8/2003, 16 credits at the graduate level, undergraduate level Multidisciplinary Studies-20 credits, 1000 Massachusetts Avenue, Cambridge, MA
American International College, attended Special Education Program, 2003-2004, course work studied/ Teaching Reading and language Arts, Introduction to Learning Disabilities, Statistics in Psychology, 1000 state Street, Springfield, MA 01109
University Of Phoenix
4605 Elwood Street
Phoenix, Arizona, completed 30 psychology courses at University Of Phoenix
Completed 34 Early Education courses at Holyoke Community College
Enrolled in Bachelor Program in Human Services at Ottawa University
Completed 30+ undergraduate psychology courses between Holyoke Community College and other colleges attended.
Cambridge College, Springfield Massachusetts, 2003
completed some course work studied-Community Building Strategies and Diversity projects developed/focus group. 1000 Massachusetts Avenue, Cambridge, MA
SouthWest Skill Center-Medical Assistant Program-2009-2010/Completed all front office skills including ICD-9, Medical terminology, Office skills, typing, Microsoft Word Programs,ect.
Work History
Chaparral Winds, Certified Care Giver/CNA, West Point Way Surprise, AZ 85374 5/17/12-Present
Dillard's Arrowhead, Sales Associate-Children's Department, 7800 W Towne Centre Glendale,AZ 10/11/12 to present
ACT Rehabilitation Specialist, Magellan Health Services-12/01/07-4/12/2007
Case Manager, ValueOptions-12/05-12/07
Act team Rehabilitation Specialist, Magellan 12/07-4/07
Direct Care Counselor, Sullivan & Associates-10/04/04-8/15/2005
Substitute Teacher(special education classroom settings), Springfield Public Schools- Start date: 9/25/02-8/2005
Preschool Teacher Aide, Delta T Group-2/2008-Present
Mental Retardation Worker I, Department Of Mental Retardation- 1/98-present
Administrative Assistant/Clerical Support Specialist, Manpower-1997-2003
Favorite Health Staffing, CNA-2003-Present
Recent assignment: 4/2/08-5/2/08- Technician and 4/2011-6/17/2011- Prison Health Services-CNA
Duties: Work for Cigna Insurance Company taking all state employees blood pressures, weight and height, body mass index, and cholesterol checks to continue their insurance.
Practice Associate-2003-2004;
BayState Medical Center-OBGYN Clinic/ Practice Associate in the downtown Springfield, MA group office.
Front desk, verify all medical insurance eligibility, assist 15 doctors in an OBGYN office, update patient profiles, answer phones, check-in and check-out patients, scheduling for gynecological appointments, make sure all charts are in order for the appointments scheduled, some back office tasks as well.
Independent Professional Contractor, Multi-cultural Community Services-1996-1999
Lead Teacher, Springfield Action Commission- since 1996
Director, Candy Land Daycare-1989-1998
Volunteer services with church: Missionary work to visit the sick and shut in(those who cannot come out into the community to illness)
Shriners Hospital - volunteer
Western Mass Hospital-volunteer
Previously employed with Department Of Mental Retardation as an Mental Retardation Worker I in the Connecticut River Valley Program(CRVP), working in the Westfield area(Western Regional)
References
Tina Pond, Licensed Practical Nurse
Department Of Mental Retardation
175 State Avenue
Palmer, MA(employer)
Work Site: 700 western Avenue
Westfield, MA(place of employment)
Phone: 413-***-****
Michelle Johnson, Office Manager
Manpower
1500 Main Street
Springfield, MA 01115
Phone: 413-***-****
Patricia Wright, Residential Manager
Sullivan & Associates
504 East Columbus Avenue
Springfield, Ma 01105
Phone: 413-***-****
Amy Erbe, Clinical Director
Favorite Health Staffing
7227 N 16th Street
Phoenix, AZ 85020
Phone: 602-***-**** or 1-800-***-****
Maria Burke
Delta T Group
7500 Dreamy Draw
Phoenix, AZ 85020
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