Time Sales Administrative Assistant
Resume:
JASPREET KAUR
*****************@*******.***
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work Experience
Assistant Manager
Sentinel Storage - Richmond, BC
January 2022 to Present
• Ensuring that all leads and follow ups are managed and CRM is continually updated throughout the sales process to effectively maximize sales and convert all opportunities.
• Concern resolution through effective communication, decision making and good judgement.
• Promote the business, the culture and the brand through corporate and community connections and participation.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Work on collection, Collect money from Delinquent clients . Part time Sales associate
Sherwin Williams - Surrey, BC
November 2019 to Present
• Work on Lead generation. · Work on floor Planogram. · Schedule deliveries to clients. ·
• Solved customer challenges by offering relevant products and services.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Contributed to team objectives in fast-paced environment.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Assisted coworkers and staff members with special tasks on daily basis. Administrative Assistant
Canwood Doors & Moldings - Surrey, BC
April 2021 to September 2021
• Scheduled office meetings and client appointments for staff teams.
• Executed record filing system to improve document organization and management.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Account manager
Kea Marketing - New Westminster, BC
January 2019 to October 2019
• Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Liaised with marketing and sales teams to develop targeted campaigns.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Trained new employees on customer service, money handling and organizing strategies.
• Contributed to event marketing, sales and brand promotion.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Warehouse Associate
DB SCHENKER - Delta, BC
September 2018 to December 2018
• Performed inventory control, such as counting, and stocking merchandise.
• Checked packages and merchandise for damage and notified vendors.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Post Baccalaureate diploma in Business Management in Business Management
Capilano University - North Vancouver, BC
September 2018 to December 2020
Bachelor of Commerce in Commerce
Khalsa College for Women Bachelor - LUDHIANA
May 2014 to May 2017
Skills
• Database management (3 years)
• Store Management Experience
• Administrative Experience
• Microsoft Word
• Strategic planning (3 years)
• Project management (4 years)
• Customer service (5 years)
• Business administration (6 years)
• QuickBooks (1 year)
• Tally (1 year)
• Multilingual
• Event Planning
• CRM Software
• Conflict management (3 years)
• Supervising experience (3 years)
Languages
• English - Expert
• Hindi - Expert
• Punjabi - Expert
Additional Information
INTERNSHIPS – June 2019 to December 2020
• ACCOUNTING ASSISTANT AT GREATER VANCOUVER BOARD OF TRADE - Ø Work under EBMS Software to check. Duplicate accounts. Ø Create a manual invoice and entered in system.
Ø Consolidated business data and analyzed previous year profit and loss.
• OFFICE ADMINISTRATIVE ASSISTANT AT SHER TALIB NOTARY PUBLIC Ø Making Sponsorship letters /Invitation letters Doing Reporting for Mortgage papers. Ø Greeted visitors or callers to handle questions & Coordinated office activities to streamline operation and promote compliance with organizational policies. Ø Maintained and updated filing, inventory, and database systems, manually or using computer. Reviewed files, records, and other documents.
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