Data Entry Front Desk

Laura Alvarado

INSURANCE SALES AGENT (LIFE, HEALTH, ACCIDENT) TEXAS

Fort Worth, TX 76103

*****************@*****.***

Work Experience

Benefits Advocate (Medicare)

MyPlanAdvocate - Salt Lake City, UT

January 2021 to Present

As a Benefit Advocate (Medicare Sales) I review health care plan and help them evaluate their needs against the services and coverage they are eligible to receive. I recommend and help them understand their options regarding value added supplemental products such as, drug prescription, vision and dental and assist in successful enrollment Medicare health plans. Sales Consultant

Nordstrom - Dallas, TX

April 2016 to January 2021

Gathered information from clients to create solutions that achieved business needs and desires. Demonstrated product features to align to customer needs. Adhered to company initiatives and achieved established goals. Placed orders and answered customers questions in-person, through email or over the phone to maximize customer service. Contacted new and existing customers to outline benefits of products. Counted cash, made change, deposits to keep organized and balanced register drawer. Created successful strategies to develop and expand customer sales and new in store credit card accounts. Hairstylist/Cosmetologist

Great Clips - First Class Clips - Dallas, TX

February 2014 to April 2016

Identifying client requirements, cutting and trimming hair, operating cash registers, store cash vault/ deposits, offering beauty advice, recommending hair products, adhering to hygiene rules, and sanitizing tools and equipment.

Skills

• Sales goal oriented, Adaptive team player, Customer Relations, Positive outlook, Understanding and identifying customer needs in a timely matter, Coachable, Quick learner, Consistent with policy and procedure adherence, Cosmetologist - Operator License #: 1279006 Type: OP License Status: Active Texas License in Life, Accident, Health & HMO # 1986534 (General Lines Agent) Licensed status: Active

• Cash Handling

• POS

• Highly self motivated, organizational skills and time management skills.

• Counter Manager, For luxury brands, Clinique, Trish McEvoy

• Front Desk

• Computer Skills

• Communication Skills

• Upselling

• Sales

• Medicare Telesales Training (Insurance)

• Retail sales

• Data entry

Languages

• Spanish - Fluent

Certifications and Licenses

Texas Life, Health, Accident and HMO (General Lines Agent) Cosmetology License

AHIP 2023

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