Office Assistant Administrator

REGINA HALE-SMITH

Marietta., Georgia ***** • 676-***-**** • **************@*****.***

Professional Summary

Dedicated Office Assistant with several successful years of executive experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and hospitality. Strong knowledge of Microsoft Office Suites. Recognized for dynamic work ethic and team player attitude.

Skills

•Team Lead

•Customer service-oriented

•Works well under pressure

•Accurate and detailed

•Flexible

Work History

Office Assistant 02/2023 to Current Discover Staffing - Atlanta, Georgia

•Delivers clerical support by handling range of routine and special requirements.

•Interacts with customers by phone, email, or in-person to provide information.

•Creates purchase orders and tracked invoices to avoid missed or delayed shipments.

Office Administrator 02/2018 to 09/2021

Dynamic Counseling and Solutions - Atlanta, Georgia

•Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

•Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

•Maintained and protected customer data, including documentation of discussions, issues, requests, and other relevant information.

•Improved office operations by automating client correspondence, record tracking and data communications.

•Identified relevant quality program training needs and delivered the training.

•Edited documents to improve accuracy of language, flow, and readability.

Education

Credits Earned: Human Resources Management

Everett University - Orlando, Florida

•Dean's List - 2010

•Awarded - Attendance

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