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Service Representative Data Entry

Location:
Boston, MA
Posted:
April 27, 2023

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Resume:

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PHONE: 781-***-****

WEBSITE: linkedin.com/in/rachelwhitcher

EMAIL: adwsfy@r.postjobfree.com

RACHEL WHITCHER

EXPERIENCE

Rev.com

Freelancer Transcriptionist March 2018 – November 2022

Transcribe audio files ensuring accuracy and on time delivery. Proofread transcriptions before submitting to customer.

Automated Health Systems

Customer service representative February 2022 – June 2022

Answered phone calls to assist customers with health insurance. Provided information and support to customers looking to change their health insurance, report a change, and handle complaints on a case-by-case basis.

UPS

Seasonal package delivery driver October 2021- November 2022

Loaded delivery vehicle daily, created route to delivery packages on time and accurately.

Maintained fuel and performed pre-trip on vehicle daily in compliance with DOT regulations, handled customer questions, greeted customers with a positive attitude.

Louis Gerson

Machine Operator October 2020- August 2021

Operated heavy machinery, quality checked product to ensure there are no faults, packaged and boxed product for shipping, wrapped pallets for shipping.

Bolt Depot

Customer Service Representative February 2018- August 2020

Managed customer pick up orders, answered phone calls using Avaya phone system, handled customer complaints, answered customer e-mails and phone orders, ensured product tolerances were within specification according to ASTM standards.

EDUCATION

Penn Foster College

Graduated November 2022- Medical Biller and Coder

Processing medical data accurately to ensure proper billing and payment

SKILLS

October 2022- October 2024

Child CPR AED, Infant CPR, First Aid AHA Certification



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