Contact
PHONE: 781-***-****
WEBSITE: linkedin.com/in/rachelwhitcher
EMAIL: adwsfy@r.postjobfree.com
RACHEL WHITCHER
EXPERIENCE
Rev.com
Freelancer Transcriptionist March 2018 – November 2022
Transcribe audio files ensuring accuracy and on time delivery. Proofread transcriptions before submitting to customer.
Automated Health Systems
Customer service representative February 2022 – June 2022
Answered phone calls to assist customers with health insurance. Provided information and support to customers looking to change their health insurance, report a change, and handle complaints on a case-by-case basis.
UPS
Seasonal package delivery driver October 2021- November 2022
Loaded delivery vehicle daily, created route to delivery packages on time and accurately.
Maintained fuel and performed pre-trip on vehicle daily in compliance with DOT regulations, handled customer questions, greeted customers with a positive attitude.
Louis Gerson
Machine Operator October 2020- August 2021
Operated heavy machinery, quality checked product to ensure there are no faults, packaged and boxed product for shipping, wrapped pallets for shipping.
Bolt Depot
Customer Service Representative February 2018- August 2020
Managed customer pick up orders, answered phone calls using Avaya phone system, handled customer complaints, answered customer e-mails and phone orders, ensured product tolerances were within specification according to ASTM standards.
EDUCATION
Penn Foster College
Graduated November 2022- Medical Biller and Coder
Processing medical data accurately to ensure proper billing and payment
SKILLS
October 2022- October 2024
Child CPR AED, Infant CPR, First Aid AHA Certification