Inventory Specialist Customer Service

Thomas R. Parker

**** ******** *****, ***** *****, MI 48439 810-***-**** *************.*@*****.*** Career Objective: Commercial Truck Driver

CAREER PROFILE

Talented and versatile CDL-A professional driver skilled in logistics and commercial transportation services for a company with local and regional operations; well-acquainted with safety and cargo regulations; well organized with exceptional customer service and time management skills; intuitive ability to analyze and resolve problems; able to work unusual hours with rotating schedules; well-respected by supervisors and peers with excellent interpersonal skills.

STRENGTHS & COMPETENCIES

Oral & Written Communication / Assertiveness Time Management / Conflict Resolution

Physical Stamina / Alertness Technical Data Analyses / Troubleshooting

Exceptional Work Ethic / Attentive to Details Knowledgeable in State & Local Protocols CAREER HISTORY

U.S. XPRESS, INC., Chattanooga, TN

Company Driver – 2016 to 2023

Transport and deliver freight locally in a safe, efficient, timely, and legal manner with no accidents or violations; haul 53" reefer unit (cold frozen & dry loads); hook up and detach trailers; secure freight; use strapping and load-locks; knowledgeable in FMCSA rules and regulations and the E-log system.

Utilize maps and GPS navigation systems

Perform weight adjustments, as required

Perform pre/post trip inspections and complete all necessary paperwork; maintain records required under state and federal laws and regulations

Keep records of vehicle inspections and ensure all safety precautions are taken

Remain in control and keep calm in order to safely drive through difficult circumstances

Maintain an impeccable record with no driver-responsible late deliveries

Exemplary driving record with zero CSA points

PB DISASTER SERVICES, Winchester, VA

Certified Housing Inspector – 2015 to 2021

Worked in a fast-paced environment providing quick responses to disaster survivors following catastrophic events; arrived within 24-hours of deployment and performed damage and loss assessments according to specifications and guidelines; recognized as a FEMA contractor and a Federal Emergency Response Official.

Deployed to Louisiana flooding disaster in 2016

Explained documents and answer basic questions from applicants about the disaster recovery process

Verified ID, insurance status, ownership, residency, and household composition

Determined and record a level of damage based on evaluation of damages to the home RGIS, Livonia, MI

Inventory Specialist, Auditor – 2014 to 2015

Engaged in conducting compete and accurate inventory audits of retail stores, warehouses, and assigned businesses; served many notable clients, including Ford Motor Company, Chrysler Corporation, Walmart, CVS and Walgreens Pharmacies, Macy’s, and 7-Eleven.

Received a promotion from Auditor to Specialist based on expertise and efficiency

Assigned to a dedicated CVS team based on accuracy and knowledge Thomas R. Parker 810-***-**** Page 2 of 2

PILOT TRAVEL CENTERS, Dexter, MI

Travel Center Manager – 2001 to 2013

Responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives, and overall customer satisfaction; served on a regional audit team to identify non-compliance in operations; built, coached, managed, and developed effective teams from a staffing, interviewing, hiring and training standpoint.

Provided daily supervision and conducted annual performance evaluations

Engaged in center maintenance activities

Tracked and managed inventory

Monitored end-of-day ledger balancing procedures and banking processes

Provided outstanding customer service

EDUCATION

B.B.A. Management, Minor: Mathematics, Northwood University, Midland, MI Proficient in Microsoft Office Products

LICENSES & CERTIFICATIONS

CDL: Class A

Federal Badge

Series 7 / Series 63 Licenses

Nursing Home Administrator License

Licensed to Sell Life, Health, and Accident Insurance H&R Block Certified Tax Preparer

State of Michigan: Property Tax Assessor, Levels I and II

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