Service Representative Customer

HENRY K. AGYEI

** ***** ******, ***** ******, New Jersey 07927 Phone: 201-***-****

EXPERIENCE

HAK SHIPPING LLC, Cedar Knolls, NJ

Owner, March 2010 to Present.

Owned a warehouse for the storage of items to be shipped to Ghana Africa. Vehicles, motor bikes, building materials, clothing, furniture and household goods. Collected and shipped to Ghana.

LABOR READY, INC, Newark, NJ

Training Branch Manager, October 1999 to March 2010 Report District numbers to Area Director when District Manager is unavailable. Train new managers.

Manage operational and financial activities of the branch. Generate sales and monitor marketing activities for the branch. Provide staff development and training in sales and branch operation. Manage three branches at one point.

AWARDS

1. Triple Crown Award, 2005

2. Regional Branch of the Quarter. Second & Third Quarters 2000 (Branch 1484) 3. District Branch of the Quarter. First, Second & Third Quarters 2002 (Branch 1484) 4. District Branch of the Quarter. Twice for Branch 1804. Customer Service Representative, March to June 1999 (Branch 1459) Branch Operations Manager, June to October1999. (Branch 1459) RENTER-A-CENTER, Elizabeth & Paterson, NJ

Assistant Store Manager/Accounts Representative, April 1993 to March 1999 Supervised renting of furniture, appliances, and electronics, and accounted for inventory. Implemented marketing and advertising promotions.

Maintained store collections, expense control and profit & loss management. CALDOR STORES, Paramus, NJ

Chargeback Associate / Customer Service Representative, March 1992 to April 1993 Interfaced with clients.

Returned defective merchandise back to manufacturers for credit. INTERCITY COMMUNICATIONS, Bronx, NY

April 1989 to May 1991

Installed and serviced intercoms for offices, private homes and apartment buildings. TFI TOURS INTERNATIONAL, New York, New York

Accounts Clerk, May 1988 to April 1989

Handled accounts receivables and payments for airline tickets. EDUCATION

PREMPEH COLLEGE, Ghana, West Africa

General Certificate of Education, Ordinary Level 1979 WORLDWIDE BUSINESS SCHOOL, INC, Clifton, NJ 1993

Micro-computarized Accounting

Business Application I&II

Lotus 123

ESSEX COUNTY COLLEGE, Newark, NJ

Dean’s List, Fall 1994

Business Administration course.

Contact this candidate