Customer Service Business Office

Lilian Barge

Hialeah, Fl *****

1-786-***-**** – **********.**@*****.***

Professional Summary

Financial services professional, effective at working with clients of all levels and background. Online

training certified in Title VII Plus, Harassment and Discrimination Prevention Training.

Skills

• Microsoft Excel

• Critical Thinking

• Attention to Detail

• Works Without Supervision

• Multi Task

Work History

2005-2010 Financial Aid Advisor

Florida Career College - Hialeah-Campus, Fl 33012

• Provided professional advise and recommendations on Student Federal Loans and in-house loans, based on each client’s individual needs.

• Meet with prospect student and parents as well, providing information in both English and Spanish when needed following College protocols.

• Enter all FAFSA information

2005-2010 Business Office /Collection

Florida Career College – Hialeah-Campus, Fl 33012

• Collection, input information into database system.

• Daily bank deposits.

• Customer Service

• Weekly collections report

2010-2013 Business Office/Collection

Dade Medical College – Hialeah Campus, FL

• Collection, daily bank deposits

• Designed in Excel a form for books and uniforms lending between campuses, keeping inventory accurate.

• Trained all Campus Business Office employees.

Education

06/2000 GED Miami Lakes Educational Center – Miami Lakes, FL

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