Processing Clerk Mail
Resume:
Katrina Morgan
Richmond, VA ***** 804-***-**** *************@*****.*** Bold Profile
PROFESSIONAL SUMMARY
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
SKILLS
Maintain Equipment
Reading Comprehension
Sorting and Labeling
Automated Mail Processing Proficiency
Active Listening
Handling and Sorting Mail
Basic Mathematical Calculations
Problem-Solving Skills
WORK HISTORY
MAIL PROCESSING CLERK 11/2012 to CURRENT
United States Postal Service, USPS Sandston, VA
Time managing to work within tight deadline given to complete 100% of mail for each work day.
Program automated machinery to correctly process on right scheme. Each one can have up to 10 cages to be processed at 100% full.
Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Supervise over 10 for period of 5 months due to being there for 9 years when needed.
Train newer employees seeing 20% improvement after 3 days and 50% by end of first week.
Focus on matching mail with right label to dispatch to assigned station. It improved our consumer experience and increase sales for company.
Created and distributed shipment invoices to maintain accurate account balances
RECEPTIONIST 06/2008 to 06/2008
Sitter And Barfoot Veteran Care Center Richmond, VA
Routed incoming mail and messages to relevant personnel without delay.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Operated multi-line telephone system to answer and direct high volume of calls.
Call prospective candidates confirming hours availability consisting of 20 in one sitting.
EDUCATION
Bachelor of Science Psychology 06/2011
Virginia Commonwealth University, Richmond, VA
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