Jean J Matias Garcia

Murrieta, CA

adwrsw@r.postjobfree.com

+1-619-***-****

Hard worker experienced in problem-solving, service and time management. Looking to expand my knowledge while serving people.

Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Work Experience

ISR Systems Engineer

USMC - Oceanside, CA

October 2020 to Present

• Facilitate resolution of trouble tickets via the helpdesk platform on SharePoint

• Provide comprehensive user support encompassing various applications such as Outlook, Word, Teams, and web browsers

• Troubleshoot hardware and software issues on laptops

• Rectify account-related problems

• Perform account creation for Windows 10 on a private domain.

• Manager of USMC SharePoint site

Education

CERTIFICATION in System engineer

Goodfellow AFB - San Angelo, TX

April 2021 to December 2021

Skills

• Customer support (2 years)

• Active Directory (2 years)

• Network Administration

• Technical Support (2 years)

• SharePoint (1 year)

Languages

• Spanish - Fluent

• English - Fluent

Military Service

Branch: United States Marine Corps

Service Country: United States

Rank: E-4

October 2020 to Present

Certifications and Licenses

Basic SharePoint site administrator

October 2022 to Present

Throughout this course, I acquired the knowledge and skills required to effectively manage a SharePoint site proficiently and professionally.

Intelligence Reconnaissance systems Engineer

2021 to Present

During the course, I gained a comprehensive understanding of various systems administration techniques, including but not limited to SATCOM, server administration, and network management. This newfound knowledge has equipped me with the necessary expertise to competently administer diverse systems in a professional setting.

Assessments

Technical support — Expert

February 2023

Performing software, hardware, and network operations Full results: Expert

Technical support: Customer situations — Familiar

February 2023

Responding to technical support situations with sensitivity Full results: Familiar

Spreadsheets with Microsoft Excel — Proficient

March 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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