Loan Processor Crew Member

Linh Nguy

**** ******** *****, ************, ** *0135

Phone: 321-***-****

********@*******.***

Professional Experience

April 2021 – Present

General Manager Five Guys Douglasville, GA

Annual Sales $1.3 Million

Hired in as General Manager, opened the location (opened May 2021)

Responsible for directing the daily operations of the restaurant

Financial and inventory management

Recruit, hire, train and lead a team of 36 crew member, 2 Assistant Manager, 3 shift lead and 1 Shift Manager

May 2019 – March 2021

Kitchen Manager Wildcrab Hiram, GA

Annual Sales Volume: $1.5 Million

Hired in as Kitchen Manager, opened the location

Mentored, developed, and currently training 2 KM’s for 2 new locations

Recruits, hires, trains, and leads a team of 18 cooks and 4 dishwashers

Oct 2017 – March 2019

Assistant Manager Panda Express Douglasville, GA

Annual Sales Volume: $1 Million - $1.5 Million

Hired in as Assistant Manager

Bounced between two locations as Acting GM

Conducted sales projections, managed P&L, increased profitability through inventory control and reducing waste

Drove outside sales growth by focusing on catering, worked with schools and local business; saw increase in catering sales by $1200/wk

Responsible for all hiring and training of a staff of 21

Focus customer service and building repeat customers

Sept 2015 – May 2017

Sakura Sushi & Grill Co-Owner / FOH Manager

Annual Sales Volume: $1.2 Million

Hired in as FOH Manager

Responsible for managing all FOH and BOH daily restaurant operations

Developed, and prepared quality baked goods including desserts, pastries, and cakes for new menu

Added Vietnamese pho menu to existing sushi menu; saw an increase in sales and traffic

Learned about restaurant business model, how to navigate and manage P&L

Responsible for hiring and training of all staff

August 2009– Sept 2015

Senior Loan Processor Fairwinds Credit Union Orlando, FL

Proficient in processing a daily average of 30 loans effectively

Awarded as top producer and for excellent Customer Service

Processed loan application including credit line, automobile, share secured, motorcycle, RV, credit builder, boat and business loan

May 2006- July 2009

Central Reservations Pelican Hill Resort Newport Beach, CA

Responsible for maximizing sales opportunity in an accurate and time effective manner

Maintained high call volume and respond to e-mail for hotel, golf, spa and dining reservations with the goal target potential leads and solicit business

Provide customers with required information about the hotel products, villas packages, services and facilities

Education

Oak Ridge High,

Valencia College

Roermond Gilde MBO Opleidingen, Roermond, Netherlands

Special Skills

Proficient in Vietnamese and Dutch

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