Game Tester Tech Support

JEROD BRACKIN SOFTWARE ENGINEER

BATON ROUGE, LA 225-***-**** *********@*****.*** Linkedin GitHub

SUMMARY

Motivated software engineer with a passion for back-end development and modern technology. Proficient in JavaScript, React, Java, MySQL, and more. Proven ability to collaborate with other developers,stakeholders, and designers to gather requirements and implement key features. Seeking a challenging role in a team-oriented environment to apply my software engineering knowledge and experience.

SKILLS

• Front-end development: Proficient in JavaScript, React, Twitter Bootstrap, CSS, and HTML. Skilled in deploying applications on Heroku and Vercel.

• Back-end development: Experienced in using MS Azure, Java, MySQL, Mocha, C, C++, and C#. Knowledgeable in working with APIs, data visualization, and user authentication.

• Other: Proficient in using Git/GitHub, Heroku, and deploying applications on different platforms.

EXPERIENCE

Full Stack Developer – Cell Work, Remote (03/2023 – Current)

• Provide guidance and support for developers in a startup environment, ensuring the project remains on schedule.

• Develop custom educational content on an e-commerce platform optimized for speed and user experience.

• Collaborate with other developers, stakeholders, and designers to gather requirements, develop a project plan, and implement key features such as user authentication, data visualization, and API integration.

Tech Support – Myticas, Remote (01/2023 - 03/2023)

• Provided online tech support for students and instructors at Rasmussen University.

• Handled, managed, and resolved tech support tickets, elevating when necessary with the FRIES system.

• Maintained a 7-minute or less time frame when solving issues.

Software Engineer (Intern) – Thinkful.io, Remote (03/2022-01/2023)

• Learned Full Stack SWE development specifically the PERN stack.

• Developed multiple full-stack applications, deployed on render.

• Learned content management systems such as Github.

• Created programs using React.js, Node.js, Express, and Postgres.

Front-end Web Developer – Dr. Bob Art, New Orleans, LA (06/2022-06/2022)

• Redesigned site, improved UI/UX design of site, and ensured ease of use.

• Integrated external e-commerce platforms properly and fixed site issues for a local artist and businessman.

Website Developer – Zorrillo, Lafayette, LA (05/2021-06/2021)

• Created an e-commerce website using WordPress, Shopify, CSS, and Custom HTML.

• Built item price lists and connected pinwheel payment aggregator for customers nationwide.

• Opened a new revenue stream for a local entrepreneur.

IT Technician – Hsoft, Baton Rouge, LA (01/2018-01/2020)

• Created/debugged Visual Basic, C#.net, and Java programs.

• Helped to expand local businesses around the Baton Rouge area.

• Served as a network administrator for many businesses and resolved hardware issues.

WebSite Creator – Eat Sensible Meals, New Orleans, Louisiana (03/2019-04/2019)

• Created an e-commerce website from the ground up using WordPress.

• Set up a sandbox staging server, implemented functionality to skip week for meal plan cancel or suspend, and added multiple sub-options that can manage all the details of those subscriptions individually.

• Set up a Woo commerce payment aggregator, resulting in generating over a million dollars in revenue.

Game Tester – EA Games, Baton Rouge, LA (01/2007-09/2007)

• Tested games like Madden '08 and UFC extensively for bugs and entered them using SQL.

• Assured that programmers could debug/resolve issues with program details within the deadlines for project milestones.

• Oversaw the production process from testing to development to production.

EDUCATION

Thinkful, Software Engineering, Remote (01/2023)

Louisiana State University, Software Engineering, Baton Rouge, LA (08/2004-06/2009)

Volunteer Work

Code for America, Remote (3/2023 - current)

Contributing to the development of Quizzy.news, a React Native app designed to engage users with a daily trivia game and lead them to reputable news sources.

Collaborated with other developers to implement key features such as user authentication, trivia questions, and integration with news sources.

Participated in regular meetings and code reviews to ensure a smooth user experience, code quality, and team cohesion.

Gladly contributing to this project to make a positive impact on how users consume news and information.

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