Administrative Assistant Tax Preparer

CHARITY IGBINEDION Austin Texas 347-***-**** ***********@*****.***

Charity Igbinedion - Project Delivery Manager - LinkedIn PROJECT MANAGER PROGRAM MANAGER HEALTH INFORMATION TECHNOLOGIST ADMINISTRATIVE ASSISTANT TAX PREPARER / TAX ADVISOR PROFILE

Goal-driven and ambitious project manager/administrative assistant / Tax preparer/ Tax advisor and health information technologist,with over five years’ experience directing successful projects in various industries including media, public and healthcare sector. Dynamic leader with track record in directing high-performing teams to consistently deliver projects on time, within budget, and to scope. Strong aptitude for driving continuous improvements across programs, engagements, and relationship management to champion customer satisfaction and boost revenues. Adept at leveraging project management methodologies to cultivate a performance-driven environment and culture. Demonstrated ability in driving cross-functional teams to deliver on the strategic goals of the organization. Passionate about working with teams and customers to deliver high-quality, scalable and innovative solutions with business value. Looking for full time roles at the intersection of Project Management & Strategy.

Project Skills & Tools: Agile Methodology, Scrum, Planning, Delivery Roadmap, Process Improvement JIRA Business Skills & Tools: Product Development, Customer Centricity, Change Management, Budgeting, Vendor & Operations, Strategic Planning Microsoft Office Suite, Google Suite, CUSTOMER SERVICE Communication & Leadership Skills: Influence, Negotiation, Stakeholder Management, Coaching, Collaboration, Empathy stakeholders in identifying and resolving issues and setting project direction. Areas of Expertise’

Project Management

Communication

Strategic Planning

Customer service

Creative problem solving

Business Development

Continuous Improvement

Program Management

Strategic Leadership

WORK EXPERIENCE

Bedford Care New york,

March 2018 - November 2020 PROJECT DEVELOPMENT MANAGER

● Collaborated with 10+ other nurses and healthcare team members, to accomplish day-to-day project-related tasks including patient management, logistics and operations oversight, provision of care, thus enabling increased patient 75% satisfaction rates.

● Manage day to day operational aspects of a project from forecasting, resource planning, and risk reserve management through the full project life cycle.

● Generate patient reports using electronic medical records, allowing data driven decisions to be made while maintaining confidentiality

● Leading and coordinating project team on building new wings, to improve the medical facilities function.

● overseeing projects that healthcare organizations are pursuing to improve operations or patient safety. Additional Experience

Soft Touch Charity Initiative Lagos, Nigeria

PROJECT COORDINATOR DECEMBER 2019- SEPTEMBER 2022 Direct team of 30+ members across fundraising efforts to provide quarterly donations of food and clothing for 6+ nursing homes as well as 5+ orphanages.

● Support development of road transport workers and unemployed youths through facilitating lessons and educational training sessions.

● Led the delivery of assigned projects, ensuring they were plotted and provided in-furrow with contractual obligations, and exercised the role of stakeholder communication, teamwork and leadership to ensure timely completion. Real Estate Administrative Assistant – Infinite Real Estate (New York) June 2018 - July 2019

● Coordinated and prepared 20+ open house events including operations, client visits and inspecting the completion of repairs on the on-sale properties, ensuring faster time to sale.

● Created, designed and distributed brochures and marketing material for on-sale properties, and generated leads for the same.

● Conducted employee engagement events, including team-building exercises and training, by coordinating logistics, faculty availability, resources and screening of event facilities and venues. Tax Preparer/ Tax Advisor Bastrop Texas (December 2021 - April 2023

● As a Tax Advisor i pinpoint Tax resolution to complicated Tax problems or error from inaccurate Tax filing

● As a Tax Advisor, I work to identify legal tax reductions and advocate ways to better return.

● As a Tax Advisor, I ensure clients abide by federal, state and local tax regulations.

● As a Tax Advisor, I counsel management about the impact of tax liabilities and corporate strategies or new tax rules.

● As a Tax Preparer, I provide my clients with clear information that enables insight into the result of tax preparation, that Includes, a Refund or a Payment due.

● As a Tax Preparer, I calmly help my clients to strategize to attain more approving outcomes in the future.

● I communicate with many clients each day. which includes answering the phones regularly ( customer service). and returning calls and emails.

● I also did some sales, which included selling a product or services to customers, and representing the brand. This can include asking questions to pinpoint the best offerings, giving demos or presentations, and maintaining customer relationships.

EDUCATION

Associate in Health Information Technology – U.S. Career Institute (Colorado, USA) Jackson hewitt tax school.

Technical Proficiencies

MS Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint) Google Suite JIRA Microsoft Project certification

Procurement management – linkedin,2021

Project Management Support– Udemy, 2021

Tax preparer certificate - jackson hewitt

COMMUNITY ENGAGEMENT

● Planned and delivered 3+ outreach activities and initiatives for over 2 years, with 50+ elderly persons in the community.

● Supported a local NGO to help fundraise and feed 500+ under-represented youth, including management of logistics, sourcing and operations.

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