CONTACT
Fabio Gallardo
Seville, Andalusia, Spain
***************@**********.***
https://www.linkedin.com/in/fabiogremoteworker/
locale=en_US
ABOUT
• Experience in multiple data annotation
projects, organization and processing of
information.
• Quality control, target product acquisition,
transcreation, supervision and exports
negotiation.
• Multi-platform seller (Face-to-face sales,
online stock sales, drop-shipping).
• Content regulation & Data analysis.
• Office automation knowledge, audio editing &
graphic designing.
• Customer service via phone, email & chat.
• Conference coordinator, podcasting & voice
acting.
• Transcreation, Verbatim reviewing and
transcription.
• English teaching on Cambridge academy.
• Short film storyboard illustration, online shop
logo and banners design.
EXPERIENCE
ONLINE DATA QUALITY ANALYST
TELUS International, Vancouver, Canada Jan 2022 - Present
● Improving search engine performance and
website search results, ensuring strict guidelines are followed accordingly.
● Research on cultural, geographical, social
media and actual events to provide with precise
information related with location, text and image
analysis from English and Spanish language.
● Working with online maps software, focused
on local and national geographical areas, applying historical business, media, sport, news, social
media and actual events from Spain.
AI WEATHER/HUMAN DISASTER ANNOTATION
PROJECT - RECORDED FUTURE
LionBridge, Massachusetts, USA Apr 2022 - Jun 202 2
● Training an artificial Intelligence program on a US/UK English native standard. Research and
review source lines or strings of information
related with weather/human disaster events.
● Worked on 10,000 different paragraphs from
worldwide localized incidents with unique street
naming and local jargon, as well as assigning
time interval, reaching satisfactorily the project deadline.
● Annotating content with the use of Anubis and
Bug Mania web application software, labelling
specific terms shown on the guidelines, using the
context of the content to identify potential
threats.
ONLINE CONFERENCE COORDINATOR AI DATA
COLLECTION - CISCO
Lionbridge, Massachusetts, USA Jun 2021 - Jul 2021
● Coordinate conference business meeting sessions
from a wide range of topics with groups up to 5
participants, developing AI speech recognition
through meeting data collection. Studying topics and memorizing information for the upcoming sessions,
input Metadata on tracker spreadsheet, following
guidelines and ensuring PII protocols are followed.
● Organize and chairs business conference meetings and business discussions with pre-arranged subjects for the AI assistant, welcoming participants and
briefing participants about the project, guiding and leading the conversation, through sessions longer
than an hour, using humour and warmth to ease the
participants for the task.
● Working on different administrative tasks like
planning, scheduling and status reporting,
coordinating online recording sessions with
Schedulers, emailing participants with session
invitations, resolving scheduling and technical issues when they arise, informing Project Managers when
necessary.
BUSINESS PROMPT CONTENT CREATION - CISCO
Lionbridge, Massachusetts, USA May 2021 - Jun 2021
● Elaboration of topic-related content on technology, legal and education industries in order to create
conference scenarios, providing 154 different sources of information for the sessions.
● Organising and improving conference topic sheets for the team to ease the workload for the upcoming sessions, offering advice and training to company
members from our team as for others.
● Extense writing on almost a hundred of questions for different industries scenarios, almost 700 terms and acronyms researched, definitions included.
TRANSCRIPTOR & VERBATIM REVIEWER - RINGR
Lionbridge, Massachusetts, USA Mar 2021 - May 2021
● Handwritten transcriptions from extensive audio
recordings, capturing every speaker utterance,
repeated word, filler speech, interjections and entity references under rigorous True Verbatim &
Lionbridge’s Annotation Platform rules.
● Revising transcriptions segments from Portuguese, Philippines, French & Spanish transcribed texts,
correcting errors with accuracy and speed, updating revised work on Excel & Google Sheets datasets.
● Using teamwork applications like Microsoft Teams and Slack to work immediately with the incoming
workflow to achieve the deadline successfully.
PODCAST COORDINATOR, COLLECTION & DATA
PROCESSING - RINGR
Lionbridge, Massachusetts, USA Dec 2020 - Feb 2021
● Host and lead voice actors on Podcast session,
through partial scripted interactions, keeping the conversation active with energy and dedication
throughout a 30-minute session, organizing the
dialogue in process with the use of the studio chat, reviewing the result and handle post-production of audio files to ensure high-quality Spanish audio
recordings.
● Responsible for schedule the meeting list in
coordination with the team, planning sessions and
status reporting, helping with scheduling issues when they arise. Emailing online audio studio links to start the sessions, processing participants data following PII regulations, annotating information under a
structured naming protocol on Google Docs,
transferring audio files to cloud Cyberduck server.
● Troubleshooting audio and health check settings on phone and computer from participants, preparing and reviewing scripts content daily, updating participant payment status, providing payments links for
successful sessions, following guidelines and
protocols provided by Lionbridge.
INDUSTRY KNOWLEDGE
Computerized System Validation (CSV)
Customer Relationship Management
(CRM)
Product Hunter & International Sales
Digital Media Communication
Illustration & Graphics Design
Transcription & Translation
Data Quality & Data Entry
Social Media Marketing
Inventory Management
Process Improvement
Project Management
Community Manager
Image Segmentation
Sales Management
Online Moderation
Computer Literacy
Technical Support
Customer Service
Troubleshooting
Creative Writing
Data Annotation
Analytical Skills
Transcreation
Data Analysis
E-commerce
Podcasting
Research
INTERPERSONAL SKILLS
Strategic Planning & Analytical Skills
Problem Solving & Critical Thinking
Public Speaking & Active Listening
Prioritization & Time Management
Organized with Attention to Detail
Self-Learner with Perseverance
Emotional Intelligence (EQ)
Collaboration & Leadership
Multitasker & Meticulous
Life Coaching & Tutoring
Adaptability & Flexibility
TOOLS & TECHNOLOGIES
Amazon Web Services (AWS)
Google Map Data Extractor
Microsoft Digital Image
Facebook Workplace
Mozilla Thunderbird
Microsoft Picture It
Microsoft Outlook
Adobe Photoshop
Quickbooks Time
Microsoft Office
Microsoft Word
Microsoft Excel
Google Suite
Cisco Webex
Mattermost
Cyberduck
Bugmania
Roboform
Photopea
ZenDesk
Grafana
Discord
Anubis
RingR
Slack
Sling
LANGUAGES
Spanish - C2
English - C1
French - A2
Greek - A1
Turkish - A1
EDUCATION
English Certificate 70/100 (C1 Advanced) July 2022 - EFSET, London
2022 - 2022
Community Management, Social Networks & SEO - Euroinnova Business School
2017 - 2017
Photoshop CS6 & InDesign CS5 - Grupo INN - 2017 - 2017
Coaching & Personal Leadership - Euroinnova Business School - 2017 - 2017
Digital Marketing - Google Activate - 2015 - 2015
Comprehensive Practical Full Yoga Course - Teacher Training Center 'El Molino' - 2015 - 2016
Bachelor of Arts - BA, Digital Arts - Seville School of Arts, Seville
2008 - 2010