Service Representative Administrative Assistant

Pamela Wallace Administrative Assistant/Transportation

Houston, TX 77047 adwrha@r.postjobfree.com - 832-***-****

To enter into a career that will allow usage of my administrative, organizational and professional

driving skills. Authorized to work in the US for any employer

WORK EXPERIENCE

Idas Trucking Co/MKS Express Inc - January 2021 to Present

Administrator-Order office supplies, answer phones, routing calls to the designated recipient, aid with troubleshooting calls. Filing, faxing, sending billing to the factoring company for remittance. Compliance-Order IFTA stickers & pick up license plates for trucks, make sure each truck is compliant according to the rules of FMCSA, routing drivers, log book/tablet maintenance, schedule safety meetings, notify drivers of the next 72 hr DOT check dates. Human Resources-accepted and reviewed incoming applicants, notified the owner of the applicant, put the names through HireRight for verification and made sure the applicant was qualified for Insurance purposes. Other duties as assigned, train drivers on how to use their Electronic Logging Devices(ELD). Dispatcher-Find loads from the load board in the area closest to the previous dropoff point, negotiate fees for the particular load and make sure the driver has legal time to perform his/her task in a timely and safe manner.

Driver- Pre-trip Inspection of vehicle and trailer(van, reefer, flatbed or stepdeck) for any fluid leakage, frayed or broken belts, tires etc. Load product scheduled by the Customer Service Representative/Dispatcher and deliver to the appropriate receiver on time and safely. On flatbed loads, inspections are done to make sure that the product is properly loaded and secured for safe transportation on public roads and highways. Permits are secured for all oversize/overweight loads for each state traveled. I also may escort oversize loads or schedule escorts for loads. Trainer- Trained students how to operate the tractor and trailer in a safe manner. Trained students how to go down mountains safely without using a Jake Brake, how to do their paperwork (i. e. pay sheets, driver logs, trip sheets and trip planning). Trained on hazardous material placarded loads, temperature sensitive loads and meat loads. Utilized all of the safety regulations according to the Department of Transportation (DOT) and the Federal Motor Carrier Safety Regulations (FMCSA). Traveled 48 States and Canada.

Home Health Aide

Triumph HealthCare Services - Houston, TX - January 2017 to Feb. 2018

Aide clients in doing their routine hygiene and grooming regime, cook meals and clean rooms

as necessary. Make sure that the clients are as comfortable as possible.

Administrative Assistant

Matrix Truck Lines - San Antonio, TX - January 2017 to Dec. 2019

Answers calls, verify load information, fax, scan & copy load information, send load info to drivers with all

pertinent information to get them to their pickup and to the delivery point.

Dispatcher: Locate loads that are in the area of the driver, negotiate fees for a particular load

and make sure the driver has legal time to perform his/ her task

Special Skills:

Excellent Verbal & Written Skills, Multi-Task Oriented, Organized Strong Communication Skills,

Team Player and Self-Motivated

EDUCATION:

Bachelors in Human Nutrition

Prairie View A & M University

Prairie View, TX 1980 to 1985

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