District Manager Estate Appraiser
Resume:
John Caruso
Jacksonville, Florida *****• 352-***-****
Award Winning District Manager
Several years accomplishment surpassing ambitious retail sales objectives across two major retail corporations
Extensive experience in retail operations management with a career focus on district and regional management roles
Growth-focused, reduces company costs, drives corporate profitability, problem solves using critical thinking, and finds solutions through sound decisions
— Areas of Key Emphasis —
• Business Development
• Operations Management
• Budget Expense
Monitoring
• Problem Solving Expert
• Shrink & Budget Control
• Multi-Unit Management
• Performance Management
• Loss Prevention
• Human Resource
Management
• Business Process
Improvement
• Customer Service
Experiences
• Training & People
Development
Signature Achievements
Recognized for seamless operations in launching 10 new units, managing a separate district with 21 stores, and streamlining efficiencies within an assigned 18 store district. Achieved the District Manager of the Year Award in 2012 for number one in sales, shrink, profit, store manager turnover, and labor controls; earned the coveted free trip to Hawaii as a result. Acknowledged for enabling productive and purposeful means of achieving goals through strategic planning to increase year-over-year targets and market share. Instrumental in streamlining and improving processes, identifying growth opportunities, and developing top-performing teams and stores.
Professional Experience
District Manager Variety Wholesalers (Roses,Big Box Retail), Central, Florida 2018 – Present Set goals and expectations at 11 store units examining every stores condition, staffing, sales, and shrink controls . Inspect stores for compliance in Health & Safety for employees and customers. Oversee profit and loss statements and all office paperwork. Manage store inventory, adjusting inventory at each store depending on market trends and sales performance. Ensure that stores provide customer satisfaction and product quality, as well as manage the district’s budget and financial performance. Analyze financial reports Continued…
John Caruso – Page Two
received from store managers, manage the security of stores, and participate in conference calls with store managers and corporate office on a regular basis.
District Manager Dollar General, Ocala, Florida 2009 – 2018 Set goals and expectations at 18 store units examining every stores condition, staffing, sales, and shrink controls every 28 days. Inspect stores for compliance in Health & Safety for employees and customers. Oversee profit and loss statements and all office paperwork. Manage store inventory, adjusting inventory at each store depending on market trends and sales performance. Ensure that stores provide customer satisfaction and product quality, as well as manage the district’s budget and financial performance. Analyze financial reports received from store managers, manage the security of stores, and participate in conference calls with store managers and corporate office on a regular basis. Key Accomplishments:
Streamlined efficiency initiatives needed in overseeing special projects, staffing, and labor control for the region that included 11 districts.
Launched the successful opening of over 10 new units while simultaneously managed a separate district in Deland, Florida consisting of 21 stores.
Juggled multiple priorities, managed Human Resource tasks such as corrective counselling, payroll management, performance assessments, and recruiting.
Managed all aspects of operations including the planning, tracking, analysis, weekly/monthly/annual reporting, and revenue recognition using a sound business acumen for multiple store units.
Honored with the District Manager of the Year Award 2012 for number one in sales, shrink, profit, store manager turnover, and labor controls; Award included a fully paid trip to Hawaii. Store Manager Walgreens, Ocala, Florida 12/1987 – 6/2002 Maximized profit and loss performance by executing company policies and procedures, ensured superior customer service initiatives, managed the daily operations that included the hiring and firing of staff, and oversite of the pharmacy, cosmetics, photo, and liquor store. Key Accomplishments:
Served as the primary source of managing daily operations within the store, instilling guest service protocol for team members, building sales, and increasing profits through successful upselling opportunities.
Ensured compliance with regulatory agencies around Health & Safety, sanitation, loss prevention, monitoring of cost of goods, and community relations.
Recognized for making a significant contribution to the opening of two new stores, operating three units, and one 24-hour unit efficiently and effectively. Additional Roles:
Real Estate Appraiser, Owner, Ocala, Florida 2001 - 2009 Business Owner/Operator, Caruso’s Bakery, Inverness, Florida 1985 – 1987 Manager, Kash n Karry Supermarkets, Inverness, Florida 1980 - 1985 Education and Credentials
Associate of Computer Electronics
Tampa Technical Institute, Tampa, Florida
Training & Development
State License, Real Estate Appraisal School, Orlando, Florida Loss Prevention Training Team Building Training
Technical Skills
Microsoft Office Suite, Windows, Retail Sales and Store Specific Software
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