Geoffrey Prado

Miami, Florida Tel: 727-***-**** Email: adwrcp@r.postjobfree.com

SUMMARY

Goal-driven and highly motivated individual with a strong desire to improve and excel in any task. Quick learner with a keen attention to detail and a commitment to delivering exceptional results. Possess excellent communication skills, with the ability to collaborate effectively with team members and management. Dependable and reliable, with a can-do attitude and a willingness to take on new challenges to achieve success.

SKILLS

Customer satisfaction

Efficiency and productivity

Food preparation and culinary arts

Interpersonal communication

Attention to detail

Internet business certification

Conflict resolution

Organizational skills

Microsoft Office proficiency

Team collaboration

Sales and revenue generation

Adobe software proficiency

PROFESSIONAL EXPERIENCE

Cahier/Customer Service February 2023 – Present

CVS Health – Miami, FL

Exceed customer expectations by delivering exceptional service that builds loyalty and trust.

Expertly handle customer inquiries, complaints and issues with tact and diplomacy, quickly resolving any challenges to their satisfaction.

Utilize strong interpersonal skills to build rapport with customers, enhancing their experience and ensuring they feel valued and heard.

Proactively identify and address potential customer issues, working to prevent problems before they arise and enhancing overall satisfaction.

Collaborate effectively with team members and management to streamline processes, optimize workflows and drive performance improvement.

Longshoreman January 2022 – December 2022

Ila Local - Tampa, FL

Spearheaded the timely unloading of ships, ensuring the efficient transfer of goods and minimizing the risk of delays, while adhering to safety protocols and quality standards.

Optimized payroll processes by accurately tracking work hours and efficiently reporting data, resulting in a streamlined and error-free payroll system.

Collaborated closely with team members and management to maintain a cohesive and productive work environment, fostering strong working relationships and maximizing performance.

Demonstrated exceptional attention to detail and organizational skills, ensuring that all cargo was properly labeled, sorted, and stored, and that all equipment was maintained and operational.

Cashier September 2021 - December 2021

7-Eleven - Dallas, TX

Demonstrated exceptional customer service skills, ensuring customer satisfaction and loyalty.

Maintained high standards of cleanliness, organization, and visual appeal of the store, resulting in a pleasant shopping experience for customers.

Proactively resolved customer issues and complaints, ensuring positive outcomes and fostering repeat business.

Assisted with inventory management and restocking, ensuring adequate stock levels to meet customer demand.

Collaborated with team members to achieve sales targets and meet business objectives.

Developed strong product knowledge, enabling effective cross-selling and upselling to increase sales revenue.

McDonalds Crew Member February 2020 - June 2021

McDonald's - New Port Richey, FL

Consistently exceeded performance expectations by proactively attending to customer needs and resolving complaints efficiently.

Maintained a clean and organized work area, ensuring a safe and hygienic environment for all customers and team members.

Collaborated with fellow crew members to meet daily operational targets and ensure seamless service delivery.

Insider October 2019 - December 2019

Marcos pizza - Brandon, FL

Exemplified unwavering commitment to quality by consistently delivering delicious and satisfying meals to guests while maintaining a positive attitude, even during the busiest shifts.

Collaborated with the kitchen team to ensure all food items were prepared and delivered with accuracy and timeliness, resulting in consistent positive feedback from customers.

Cook/Prep March 2019 - October 2019

Zaxbys's - Gibsonton, FL

Demonstrated expertise in culinary arts by efficiently preparing and cooking high-quality dishes to exceed guest expectations.

Maintained impeccable cleanliness and organization standards throughout the store to ensure a welcoming environment for all patrons.

Skillfully managed time and resources to ensure timely delivery of orders, while also paying attention to detail and presentation for a memorable dining experience.

EDUCATION

High school Diploma

Spoto High School - Brandon, FL

August 2019 - January 2022

CERTIFICATIONS AND LICENSES

CIW INTERNET BUSINESS CERTIFICATE

February 2020 - Present

Internet business certification

Adobe photoshop

April 2019 - Present

Certification in Adobe photoshop

Microsoft word

November 2017 - Present

Certification in Microsoft word

Microsoft Office Specialist

November 2017 - Present

Certified in several Microsoft software

Adobe dreamweaver

April 2020 - Present

Certification in Adobe dream weaver

Adobe indesign

April 2019 - Present

Certificatio n in Adobe in design

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