Senior level manager

IRENE RABB ZIMMER

720-***-**** ***********@*****.*** Denver, Colorado

SENIOR BUSINESS EXECUTIVE

High-performing, dynamic Senior Business Executive with extensive experience in motivating people, and leveraging processes and innovative marketing strategies to drive business initiatives, increase revenue, and reduce costs.

●Strategic Planning & Execution

●Team Leadership & Development

●Project & Relationship Management

●Staff Retention

●Process Improvement

●New System Creation

●Business Management & Operations

●Sales, Marketing & Media Relations

●Cost, Product & Budget Management

KEY AWARDS & ACCOMPLISHMENTS

●Received “Keynote Speaker of the Decade” and “Golden Teacher” Awards by the University of Manitoba.

●Awarded “Top Salon” twice by 5280 Magazine.

●Set salon industry standards by being the first salon to open on Sundays and Mondays, and other Denver salons followed within 6 months.

●Partnered with charities including Project C.U.R.E, Children’s Diabetes Guild, Locks for Love, Janet Elway’s Camp,

●Children’s Hospital, Kemp Foundation to enhance community outreach and broaden marketing efforts.

PROFESSIONAL EXPERIENCE

COO Chief Operating Officer 2015-Present

JJ & M Corp Denver, CO

●Created multiple systems and spreadsheets to facilitate order processing.

oOrders vary from 200-25,000 units.

●Developed training guides for both domestic and international customers to ensure shipments are packed and processed to the client’s specifications.

●Onboarded all new staff on processes and procedures.

●Created an internal international shipping department

oAll International ground and Freight shipments can be handled internally.

oIncreases our flexibility to ship all over the world.

oRequires ability to create Commercial Invoices and other international shipping forms.

Owner & President 1997 – 2015

3RD Avenue Studio Denver, CO

●Founded the full-service salon and created a unique business model.

oEnsured profitability by the end of the first month.

●Increased clientele from 250 each month to more than 2000 clients each month.

●Computerized all salon processes.

oUpdated inventory control, scheduling, manuals, text messaging confirmations, online reviews, social media platforms, and linked everything to the website in 2006.

●Hired, trained, motivated, evaluated, fired, and held staff members accountable.

●Created an original “High-End Charity Marketing Campaign” to increase visibility and clientele resulting in 30+ new clients per event and more than 100 new referrals.

●Maintained profitability by reducing costs and streamlining processes during the 2008 recession.

●Cultivated long-term relationships with vendors and negotiated cost-effective contracts.

Owner & General Manager 1986 – 1996

Physical Fittings Denver, CO

●Identified a surge in the fitness industry and a void in the market space.

oOpened a retail store specializing in fine fitting athletic footwear and sportswear, and made it profitable within four months.

●Developed strategic marketing initiatives targeting professionals committed to health and appearance.

●Grew the business from one retail location to three locations with 10 employees.

oExpanded square footage from 100 square-feet to more than 5400 square-feet of retail space.

●Hired, trained, evaluated, and retained a staff for 5-10 years including a part-time employee who progressed and was promoted to General Manager.

●Initiated and implemented creative marketing strategies including conducting footwear clinics at various gym locations and providing aerobics instructors with incentive plans.

●Conducted one-of-a-kind “mini-stores” at fitness camps throughout Colorado.

EDUCATION

MBA in General Business

University Of Toronto, Toronto Ontario Canada

Bachelor of Commerce with Honors, Marketing

University Of Manitoba, Winnipeg Manitoba Canada

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