RESUME OF
ANITA L LANG
Anita Lang
*****! Northwest Rd
Unit A
Palos Hills, IL 60465
Seeking a Customer Service Representative, Collector, or Receptionist Position.
Also seeking Child Care Positions.
Qualifications:
20 years as a Customer Service Representative
10 years as a Collector
Able to work in a fast pace environment and also multi task.
Positions:
Charter Communications
6550 Winchester Ave
Kansas City, MO
09/19/2022 - 11-30-2022
Verifying Orders that were possible fraud
Removing Fraud Blocks
Identifying Victims of Identity Theft
Full Potential Solutions 11-25-2019 to 08/19/2022
2001 NE46th Ave
Kansas City,MO 54116
Worked in Account Services Department Responsible for saving customer deterring if it is network or device problem by checking Grand Central light and refreshing and doing soft resets also instructing on unlocking a phone
Responsible for saving customers who want to cancel by offering deals on phones and plans to save them money
Lee Enterprises (11-2008 to 3-2018)
601 45th Ave
Munster, IN 46321
Velma Porter, Manager
Handled subscription orders for Lee Enterprises. Sent out notices for papers to be dispatched. Also handled vacation stops and solved subcription problems. Was Back up to the Team Leader when off. Responsible for sending Dispatched Reports via Microsoft Excel.
Town & Country Printing (4-2002 to 5-2008)
1001 E Summit
Crown Point, IN 46307
Michelle Pannell, Manager
Duties included Processing Orders via Phone, Fax, Mail and Internet. Solved Customer Service Problems with orders through phone and email.
Child Care
The Adventure Club
105 E Joliet Ave
Schererville, IN 46375
Sandy Langbehn, Chief Operating Officer
Worked the After School Program. Provided snacks for the children, helped with homework and crafts. Played games inside and out. Also called parents who were past due on their invoices.
Was a Stay at Home Mom from 1993 to 1997. I worked as a Telemarketer, Crossing Guard and Cafeteria Worker. In 2008, I worked for 30 days in the Maintenance Department at Munster Animal Hospital. In 2018, I took care of a 7th grader after school until her Mother came home. In 2019 I dog sat for a dog who had skin allergies and clean their apartment.