Sales Associate Service Rep
Resume:
De’Shan Brown
adwr78@r.postjobfree.com
Deshan Brown
adwr78@r.postjobfree.com
HIGHLIGHTS OF QUALIFICATIONS
● Presided over a multitude of client engagements as a Moving Associate by facilitating and completing the
Packing, moving and unpacking of client property to their satisfaction
● Increased my client engagement experience with the engagement, and remediation of customer issues as
A Supervisor and Sales Associate
● Lead cashier overseeing cashiers schedule, accuracy of registers, and support during customer issues
WORK EXPERIENCE
Air Compressor Sales & Services Associate
Cal Supply Company - Cranston, RI 02905 - 09/2022-03/2023
● To obtain knowledge of products and services
● Service and Install Plumbing and Air Compressors
● Call Businesses to remind them of service needed
● Call businesses to obtain new clients to service
● Stock / Ship and Receive Air Compressor Products
● Use Heavy Machinery to Lift Heavy Equipment
● Drive Business Truck to Deliver or Pick Up Products
● Use Microsoft office to retain information
Account Manager
Bank Of America - Lincoln, RI - 2019-07 - 2012-02
De’Shan Brown
adwr78@r.postjobfree.com
● Collaborating with a team of professional sales specialists and managers in a call center environment.
● Thriving in a fast paced, dynamic environment and interacting with clients throughout your day
● Communicating with clients throughout the entire shift with structured breaks.
● Navigating multiple computer systems while interacting with the client.
● Listening to, understanding and providing needs-based sales solutions for our clients for their banking needs
● Providing Solutions for every client to enhance their banking experiences and provide knowledge of different banking products and solutions to help clients save time and money
● Understand which products/services will work best for the client throughout the relationship and how to uncover their needs using best in class tools and resources.
Customer Service Rep
MetLife - Warwick, RI - 2018-05 - 2018-11
● Handle customer service inquiries via the telephone and/or email and answer questions or resolve problems
Use computerized systems for tracking, information gathering, and/or troubleshooting Maintain quality service by following policies and procedures and reporting needed changes. And, contribute to team effort by accomplishing related results as needed
With an understanding of the customers’ needs and wants, and a focus on delivering solutions that meet those needs
Sales Associate
Bargain Outlet – Warwick, RI – 2017-05 – 2018-01
● Greet customers
● Design Kitchen Layouts
● Customer Service
● Place special orders and call other stores for wanted items
● Stock and Receive shipment
● Operate forklift and Reach / Cut Tiles and Carpet
● Clean store
● Maintain knowledge of store items
Sales Associate
De’Shan Brown
adwr78@r.postjobfree.com
Finish line - Providence, RI - 2016-10 – 2018 – 04
• Greet customers and ascertain what each customer wants and needs
• Engage with customers, help with location of specific clothing and sneaker sizes and maintain store upkeep
• Place special orders or call other stores to secure desired items
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security
Practices
Johnson & Wales University Athletic Department Internship- JWU Athletics Providence, RI 2017-03 - 2017-05
• Set up and break down sports equipment
• PA Announcer for all spring sport games
• Web Broadcaster
• Student Supervisor for other employees
Activity Assistant, Pacifica Senior Living
Cranston, RI - 2016-04 - 2017-02
• Spend 8 to 12 hours with residents of Dementia and Alzheimer’s daily • Engage with the residents and follow a listed schedule of activities
• Clean up and break down equipment in between different activities
• Help transport residents throughout the building Moving Associate
Conlon United Movers - Seekonk, MA - 2015-08 - 2015-11
• Oversaw multiple furniture moves, in addition directed the successful coordination, execution of moves
Performed by other employees
• Drove and maintained cleanliness of Conlon Commercial Truck fleet
• Broke-down and Build-out of organization cubicles
• Managed, signed off and submitted of required paper work Head Cashier/Supervisor
Home Depot - Providence, RI - 2015-04 - 2015-08
• Presided over the management of store cashiers, including reaching store quota, development of the
Employee schedule
• Played key role with the upkeep of the store appearance, and opening and closing of the store
• provided supervised access to safe when register required money • Ensured cashier's meet assigned quota
EDUCATION
Bachelors of Science in Sports
De’Shan Brown
adwr78@r.postjobfree.com
Johnson & Wales University - Providence, RI
2017-05
SKILLS
Sales Associate, Packing & Manufacture, Financial & Call Center, Construction & Labor
Organizations/Clubs ● Kappa Alpha Psi Fraternity Incorporated, Black student alliance, UIB
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