Service Representative Administrative Assistant

Heidi Grosso

Middletown, NY

Authorized to work in the US for any employer

Work Experience

Assistant Manager

QuickChek - Florida, NY

April 2022 to October 2022

I have to make sure that the truck os put away and office work is done.everybody in the store and out side are doing what they are suppose to be doing

Customer Service Supervisor (CSS)

At Home The Home Decor Superstore - Middletown, NY August 2021 to April 2022

I am responsible for the cashier and keeping the front end clean and organization ed doing office work also putting freight away.

Receptionist/Administrative Assistant

H&R Block - Middletown, NY

February 2020 to April 2022

Making appointment for customers.calling customers to confirm there appointment.keeping my area neat and clean.taking payments

Costumer Service Representative

Quick Chek Food Stores - Middletown ny

November 2014 to July 2021

Prepare food orders to costumers while adhering to the food administration policies and procedures. Train new hires. Maintain quality control in the deli section. Subway Sandwich Artist

Subway - Boonville, NY

July 2013 to March 2014

Prepare food orders to costumers while adhering to the food administration policies and procedures. Train new hires. Maintain quality control in the deli section. Head Cashier

Home Depot Home services - Middletown, NY

August 2007 to March 2012

Managed all cashier's during my shift, as well as attending to costumers needs. Maintained deposits. Customer Service Associate

A.J. Wright - Middletown, NY

June 2006 to February 2007

Cashier, customer service, layaway department, stock merchandise. Education

GED

Middletown High School - Middletown, NY

January 1991 to June 1991

Skills

• Customer Service

• Customer Service

• Front Desk

• Computer skills

• Time management

• Assistant Manager Experience

• Cash Handling

• Freight Experience

• Store Management Experience

Assessments

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Cashier Skills — Expert

December 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am a reliable, eager to learn new things, I am a people person.

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