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Service Representative Customer

Location:
Dallas, TX
Posted:
April 27, 2023

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Resume:

Rebekah Mendieta

**** *** **

Dallas, TX *****

adwr3g@r.postjobfree.com

Mobile 469-***-****

Work Experience

Wafer Fabrication Specialist Texas Instruments DFAB South Campus Texas instruments North Dallas

May 2022 to Present

Level 10 clean room environment. Attention to detail is a must. The ability to operate multiple different pieces of equipment and then multiple different recipes and various stages of production efficiently and strategically. High volume work. I am one of the few employees that is certified to run multiple different areas and for the most part I do on a daily basis to also be able to have the ability to keep production 100% or higher and manage a team in a way that we can work together to reach our goals, with everyone's strengths and weaknesses under consideration so the team can operate at the highest level of performance without burn out. Customer Service Representative/Call Center

Massage Envy - Dallas, TX

May 2018 to April 2019

My primary responsibilities in this position are to assist customers in any questions or concerns that they had in regard to appointments or the contract as well as booking appointments, scheduling and completing orders. Oftentimes I had to make accommodations for the customer due to medical concerns or life-changing events. All the while stand within the guidelines of the legal contract and maintain the ability to still be a human being and understanding that life doesn't always go according to the status quo. Validation and Quality Control

Kofile Technologies - Dallas, TX

January 2020 to January 2022

I have worked for Kofile Technologies from January of 2020- December of 2022. My duties included scanning in documents validating said documents and cataloging the digital copies as well as keeping the physical original documents in pristine condition. I also worked in the quality control department making sure other employees' work didn't have any discrepancy according to the client and our company guidelines. The goal of which is to send the work through each department only once throughout the company as to save the bottom line for the company and keep cost low .I am also proficient with typing and Microsoft Office as well as knowledgeable in the cataloging process of index books and legal documents along with keeping all detailed information of clients confidential. The documents that I had to handle were from the early 1800's. My duties involved me having to handle these documents with the utmost care as well as repairing and preserving these historical criminal and civil cases from all over the United States.

Janitor

United States Cold Storage - Arlington, TX

February 2022 to April 2022

In a deep freezer 12 hours a night keeping the warehouse clean to food industry and OSAH standards. Education

GED

Skills

• Custodial Experience

• Cleaning Experience

• Warehouse Experience

• Packaging

• Assembly

• Customer Service

• Cash Handling

• Microsoft Office

• Order Picking

• English

• Retail Sales

• Typing (10 years)

• Food Industry

Assessments

Basic maintenance and repair — Familiar

April 2022

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities Full results: Familiar

Workplace safety — Proficient

April 2022

Using safe practices at work

Full results: Proficient

Attention to detail — Highly Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Highly Proficient

Certifications

LAM tools (plasma) Solvent Hood (chemical) Team operations - workplace ethics. Personal Note

I am always ready for the next challenge in life and the opportunity to learn new skills. Honest hard work has never been something I have been shy of. If given the chance I will always work hard to do 100% and to anticipate what would be needed to progress flawlessly to be prepared fully. Thank you for the consideration and privilege to be considered, hopefully I will hear back, just happy for the opportunity .



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