ShaTavia J Roston
Apt *****, Denton Tx 76208
*.********@*****.***
OBJECTIVE
To communicate and work effectively through self-discipline, team work, respect and hard work EDUCATION
Woodlawn Leadership Academy
Shreveport, LA
High School Diploma May 2014
Mccann School of Business and Technology
Shreveport, LA August 2017
WORK EXPERIENCE
Sam’s Town Hotel and Casino
Shreveport, LA
Guest Room Attendant Nov 2014 – March 2015
Duties:
Maintain a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
Adhere to established department and property policies and procedures regarding guest service standards Clean and service guestrooms of assigned area according to established procedures Collect keys from guestrooms and return to Front Desk Report room status on room attendant sheets
Maintain room attendant cart in an orderly and neat manner Be familiar with the safe handling of cleaning products and supplies Respond to reasonable guest requests or place guest in contact with appropriate person for assistance Must be willing to cross-train in other departments of Hotel Operations as instructed by management This is a uniformed position, which requires that team members are in compliance with uniform appearance standards while on duty
All other duties as assigned
People First Outreach, Inc.
Shreveport, LA
Direct Service Worker June 2015- Present
Duties:
Maintain or assist individuals to maintain cleanliness and repair of their home consistent with applicable standards Assist with personal hygiene and encourage independence in all activities of daily living Plan, prepare and serve nutritional meals, or assist individuals to do so Administer medications, schedule/attend medical appointments and implement physician orders Learn, understand and comply with the implementation of Individual Support Plans Create a therapeutic learning environment and provide emotional and physical support Work to prevent crisis situations and/or proactively intervene to manage and de-escalate crisis situations Ensure compliance with all safety standards, including the operation of agency vehicles, mobility devices and adaptive equipment
Accurately complete required programmatic documentation and fiscal reports within the prescribed timeframes Maintain a professional demeanor and be an active, self-directed participant of the team Understand and adhere to all policies and procedures, laws and regulations
Willis Knighton Medical Center
Shreveport, LA
Phlebotomist May 2018-July 2021
Duties:
Responsible for collecting blood specimens and interacting with patients from all age groups, with a range of difficulty
Working closely with all departments in the hospital and laboratory Responsible for providing efficient and timely collections for the patients in order to provide excellent care Computer test order entry in our outpatient settings, specimen collection data entry and assisting caregivers with patient reports.
Preparing laboratory for inspection from regulatory agencies Monitoring, maintaining, ordering and stocking laboratory supplies Providing customer service to answer questions from patient providers regarding patient results or sample collection techniques or questions
Talecris Plasma Resources
Shreveport, LA
Phlebotomist September 2021-November 2022
Duties:
Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect
Performs venipuncture on donors to begin the pheresis process Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety May educate new donors on the use of therapeutic products made from donated plasma Ensures that all donor questions are answered timely, accurately and professionally Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff
Uses Personal Digital Assistant to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events
Required to perform calibrations and verify that maintenance has been performed Troubleshooting equipment failures; creates incident documentation, removes and/or replaces equipment from service Collects arm samples or whole blood samples from donors for testing Perform other job related duties as assigned.
SKILLS
Effective communication skills, both verbal and written Basic computer skills
Valid driver’s license
Successful completion of required background checks/clearances Highly organized, efficient, and multi-functional phlebotomist with excellent communication skills The ability to work independently, as well as in a team environment Skills in following policies and procedure
Commitment to tasks and attention to detail decision making and problem solving Venipuncture and Capillary Blood Collection
Empathetic Customer Service Specimen Preparation
Medical Records Data Entry and Coding
Medical Terminology
Ability to complete routine forms or conduct oral communications Understands, remember and communicates routine, factual information REFERENCES
Available upon request