Package Handler Title Examiner
Resume:
Terressa Yolanda McKennie
**** ******** **** **** ***. #5112
Austell, Georgia 30106
Email: adwqym@r.postjobfree.com
Professional Experience
MACYS RETAIL HOLDINGS LLC, DBA Macy’s April 2022-Present
At Your Service Associate
Greet Macy’s customers with a smile, maintaining a professional, clean atmosphere
Assist Macy’s customers with opening Macy’s credit card accounts
Assist Macy’s customers with joining Bronze Star rewards program
Assist Macy’s customers with paying on credit card bills, returns and exchanges on Macy’s merchandise.
Asset Protection April 2021-April 2022
Protect the assets of Macy’s Lenox Store and company
Make safe apprehensions
Maintain Macy’s protocols and policies on apprehensions
Maintain proper paperwork on all legal cases for internal and external cases
Remain calm and covert for the sake of safety to myself and my team and the employees at Macy’s Lenox Square Mall
FEDEX GROUND Package Handler/Smalls April 2021-Present
Practice and maintain a safe work and professional environment
Unload/Preload trucks
Scanner for package Zip code and Zone destinations
Sorting/ Smalls Department
Lead Sales Associate, At Your Service Counter December 6, 2017-April 2021
Maintain a safe, clean welcoming and professional atmosphere and work area for customers and employees
Greet Macy’s customers with a smile
Assist all Macy’s customers in making returns and exchanges of Macy’s merchandise
Assist Macy’s customers with online order pickups
Assist Macy’s customers with purchases, gift cards, and opening Macy’s credit card accounts
NEW CHANGE EARLY LEARNING CENTER
Teacher August 8, 2008-2018
Assist Kindergarten and First Grade teacher in daily classroom activities
Assist with Math, Science, Language Arts, Social Studies, and Art
Use Musicgarten Music Program to teach music and movement
Maintain professional and teachable classroom atmosphere for learning
World Changers Church International
Lead Receptionist August 2000-June 2008
Supervised two Receptionists in the Reception Center of the Administration Building
Coordinated and trained potential future receptionist as well as Reception Center relief
Ensured staff procedures are being implemented
Operated six line telephone console
Received and greeted and directed lobby guest and contractors to designated areas
Receptionist 2001-2002
Received and routed incoming calls to appropriate departments; to staff and upper management
Operated six line telephone console
Issued visitor and contractor badges when required for guest
Greeted all personnel and guests with professionalism, using excellent customer service skills
Production Clerk 1999-2001
Compiled and recorded audio and video data for duplication
Printed and verified accuracy of labels for packaging
Maintained quality control
Packed and labeled volumes of products to be mailed to various locations around the world
Title Examiner, Morris & Schneider, LLC
March 1998-2000
Searched and examined public residential and commercial properties for titles and deeds
Verified, proofed and submitted legal recorded information to Case Trax
Maintained close personal contact with attorneys to complete task given
EDUCATION
Le Cordon Bleu: Patisserie and Baking 04/2011-Graduated 10/06/2012
University of Phoenix: Criminal Justice 04/ 2009-Graduated 12/05/2020
High School: Feldwood High School, 1981-1982, M. D. Collins High School, 1982-1984,
D. M. Therrell High School, Atlanta, Ga. 1984-1986
Technical Skills
Proficient with Microsoft Office, Microsoft Word, Microsoft PowerPoint, Internet
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