Customer Service Data Analyst
Resume:
Maryalice Otero
*********@*****.***
ATTRIBUTES AND QUALIFICATIONS:
Proficient in Microsoft Word and Excel, Excellent written, verbal and listening, communication skills, energetic work attitude, policy account changes, team player, service oriented. PROFESSIONAL EXPERIENCE:
Land Headquarters Rockwall, Tx 01/22 to 05/2022
Payment poster
Credit card payments, monitored multiple monitors, multi task, answered phones, customer service, sorted mail, mailed out, scanning etc...
Walmart Super Center Sachse, Tx 12/2019 to 08/21
Cashier/ Customer Service
Credit card payment, pay day loans, take uitility bills, faxing, cashier, customer service, knowledge of 10 key by touch, and additional assistance, etc..
Ettain Group Inc. Data Analyst Compliance Frisco, Tx 02/2018 to 11/2018 Data Analyst Compliance
Interpreting data, data collection systems, maintain databases, worked closely with management to priorilize business and information needs. Input data into computer, Research emails and vendors with attention to detail and accuracy, etc...
United health optum Richardson, Tx 06/2013 to 06/2017 Customer Service Rep
Inbound/outbound calls, customer service, verified benefits, enrollments, claims, financial correspondence, help guide and educate customers about the fundamentals and of consumer driven health, appts, navigating healthcare websites, taking payments with different method of payments, etc...
Flexi Compras Corp. Farmers Branch, Tx 07/2010 to 11/2012 Bilingual Customer Service Manager
Bilingual Collections in a Call Center, provided excellent customer service, inbound and outbound calls, hippa compliance with state federal privacy laws, maintained professional phone demeanor at all times, etc...
References available upon request
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