Escrow Officer Data Entry

Lisa Williams

Cell: 480-***-****

***************@*****.***

I am dedicated, focused and committed to delivering high quality results by prioritizing and

Completing multiple tasks simultaneously and following through to achieve project goals. I am a Self-starter, Dedicated team player, Strong interpersonal skills, Strong problem solver, Results-oriented, Knowledge of Loan documents, Strong organizational skills. I am Experienced on Impact, FAST, Resware, Ram Quest, and Qualia. I have received several customer service awards and performance awards. I successfully managed a very busy refinance desk as well as Residential and marketed my own escrow clientele. I Implemented and was one of the first escrow officer to facilitate electronic signatures on loans documents in Arizona through Fannie Mae and Navy Federal Credit Union at First American Title. I am also a Notary Public

July 2021-Current

Laid off due to the Housing market and interest rates, have worked some temporary jobs.

August 2020 to July 2021

Homie Title- Escrow Officer

I started the escrow department in Phoenix working with corporate in Utah. Revised documents, deeds and worked as the escrow officer. Everything was done virtual and remote. Set up mobile notaries. Scanned all documents to Utah for funding and disbursing.

March 2020- August 2020

Unemployed due to Covid 19

September 2018 to March 2020

Premier Staffing Group- Escrow Officer

I worked as a temporary escrow officer at various companies doing whatever was needed from receptionist to signings and closings.

September 2016 to September 2018

Great American Title, Mesa, AZ- Escrow Officer

Successfully managed my own desk by opening, processing and closing files. Worked with agents, mortgage brokers and investors. I do my own signings, draw documents and all aspects of running a desk. I am a people person and have excellent customer service skills.

December 2013 to June 2015

Education Management Corporation Chandler, AZ - Inquiry Processor

Processed through daily inquires records for new and repeat students inquiring about attending College either online or in person. Identified and directed emails through data entry. Verified the information in the computer system was up-to-date and accurate.

February 2007 to November 2008

Countrywide Home Loans Chandler, AZ - Escrow Officer/ REO Closer

Prepared and approved settlement statements and transfer deeds on behalf of Countrywide as the seller and / or the investor. Completed daily reports, ordered supplies, set up and managed the Iron Mountain account. Completed a course and became a certified on the job trainer.

November 2006 to February 2007

Sallie Mae, Inc. Gilbert, AZ- Customer Service Professional

Directed incoming calls from students and former students on how to apply for loans and grants, and make payments. Gave facts on college locations and information.

September 1997 to January 2006

First American Title Tempe, AZ- First American Title

Successfully managed a refinance desk along with a builder account and residential transactions. Accurately processed files from start to finish. Assisted customers with the signing of their loan documents and disbursing the funds at the close of escrow. Developed new customer prospects and increased revenue for the company.

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