Ms. Sherrie D. Clines

** ****** **.

Cahokia, IL 62206

adwqsw@r.postjobfree.com

618-***-****

Objective:

To secure a full time position where I can utilize my customer service, training and organizational skills to your company

· Skills

· Admin & Clerical Jobs - Clerical, Clerk, Data Entry, Receptionist

· Diversity Opportunities - Admin & Clerical, Customer Service, General Labor, Insurance, Restaurant - Food Service, Retail, Sales, Telecommunications, Training

· Sales & Marketing - Inside Sales

· Customer Service - Customer Service Clerical, Customer Service Rep, Customer Service Sales, Entry Level Customer Service

· Manufacturing/ Production - Inventory, Packing, Purchasing, Quality Control, Warehouse

· General Insurance - Insurance Clerk, Team Leader, Technical Support

· Work Experience

Collection Specialist III

American Redcross

July 2009 to Present

Customer service, I help donors thru the process of giving blood and Apheresis donations . I have been a phlebotomist for the last 12 years. We do health histories, blood pressure, pulse, temperature readings and checking donors iron count.

Technical Support

Converges in Hazelwood, MO

January 2008 to July 2009

Technical Support for cable modems, emails, etc;

Business Development Assistant

Senior Information Center in O'Fallon, IL

July 2002 to October 2007

Scheduled appointments for insurance agents - Researched phone numbers and addresses for inaccessible clients - Problem solving and decision making - Assist in special projects as requested by management - Receptionist - worked on all office machinery

Customer Service Representative

Financial Resources of America in O'fallon, IL

January 2003 to January 2004

Contacted current clients concerning their annuity or life insurance policies - Prepare necessary documents for clients - Make clients aware of all facets of their insurance policies - Data Entry - Using in depth understanding of personal computers, general office procedures - Maintaining client files - Receptionist - Typing 60wpm

· Education History

Cahokia High School in Cahokia, IL

September 1975 to May 1978

ITT Institute in Earth City, MO

May 1985 to June 1987

· Qualifications Grade Achieved B

Associated Degree in Electronics Technician

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