Store Manager Service Associate

SHATAVIA PRESLEY

**** ****** **. ***** *******, TEXAS, 75154

214-***-**** *******************@*****.***

Objectives

A versatile individual with great communication skills and interpersonal skills. Adaptive fast learner looking to develop and enhance skills. Fully computer literate including Windows OS, Microsoft Word, Excel, Outlook, and powerpoint.

Experience

Store Owner/Store Manager April 2021 – Present

Ree Ree’s KnoccOut Daiquiri And Bar Desoto, Tx

• Manage store’s daily operations.

• Supervising all employees, hiring and disciplining employees

• Daily inventory checks; Ensures that supplies are stocked before opening and closing of store

• Makes inventory decisions, and purchase orders when necessary Payroll management

Assistant Manager July 2020 – April 2021

Family Dollar Desoto, Tx

• Answers questions and resolves customer inquiries and concerns. Ensures a clean, well-stocked store for customers.

• supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.

• Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.

• Assists Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.

• Supports Store Manager in loss prevention efforts. Assumes certain management responsibilities in absence of Store Manager.

• Follows all Company policies and procedures.

Customer Service Associate July 2019 – June 2020 Fiesta Dallas, Tx

• Greet, assist, and thank all customers in a prompt, courteous, and friendly manner

• Keep work area free from safety hazards and report any hazards found to management

•Determines cash back transactions and verifies change to be given is correct

• Completes necessary paperwork for opening and closing procedures

• Count money for periodic pickups

• Knowledge of all forms of payment including food stamps, WIC, credit cards, debit cards, checks or cash

Skills

Cash Handling

Customer Experience

Managerial Experience

Interpersonal Skills

Payroll Experience

Prioritization

Leadership

Numeracy Skills

Attention to detail

Business acumen

Computer competent

Education

Tulsa Job Corp

July 1998 – February 2000 Business Office Technology References

References available upon request

Contact this candidate