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Security Specialist Customer Service

Location:
Dallas, TX
Posted:
April 25, 2023

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Resume:

Gary Justice

Sunnyvale, TX *****

214-***-****

*****************@*****.***

Authorized to work in the US for any employer

WORK EXPERIENCE

Service Director

Auto City – Dallas, TX – April 2008 to Present

Oversee all aspects of service in a large By Here Pay Here dealership with 6 locations and 3 service centers. Make ready of new vehicles, customer owned and heavy line. I am also responsible for transportation and receiving new car purchases, repossessions, and insurance claim vehicles. Oversee vehicles going to auction, outside vendors and dealerships. Set acv on repossessions. Oversee AP and AR for all service. Evaluate and approve all insurance claims. Coordinate safety training, MSDS logs and time logs. Oversee our key making center. Oversee our detail shop. Oversee all aspects of our GPS systems. Oversee our camera and alarm systems. Manage approx. 23 employees.

OWNER/MANAGER

First Call Recovery – Sunnyvale, TX – May 2013 to Present

Vehicle recovery service & skip tracing

OWNER/MANAGER

G & K Automotive Inc. – September 1989 to April 2008

Owned and operated a full-service repair center in Mesquite TX for 19 years. I built this business from scratch to very profitable service center with avg monthly revenue of 100K. We built great customer loyalty with great customer service with a reputation for quality and honesty. I still have a customer base that follows me wherever I go.

MFG. ENGINEER

Texas Instruments – January 1981 to September 1989

Oversee assembly area of 40 employees building precision parts in the Defense System Division.

EDUCATION

Business and Administration

DCCC Richland – Dallas, TX

1983 to 1985

Diploma in General

Bryan Adams High School – Dallas, TX

1976 to 1979

SKILLS

Microsoft Office, Autostar, Servicestar, AMS, Mitchell, Alldata, Smartsheet

CERTIFICATIONS/LICENSES

Texas class B commercial driver’s license

Mosaic compliance & ethics in the automotive industry

Alldata parts and service certified

ASE certified as high as L1 (not current)

Texas State Inspection License

TDLR tow operator

Towing and Recovery

NASTF locksmith and security specialist

Emergency vehicle driver certified

AED

CPR

EMT



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