Service Representative Customer
Resume:
Arrissa Haliburton
*******.**********@*****.***
Riviera Beach, FL 33404
OBJECTIVE:
To have a job that would enable me to use my talent and skills as well as contribute to organization's goals and which would provide excellent opportunities for career advancement and personal growth.
EDUCATION:
Graham Private Christian School – Palm Beach Gardens, FL Graduated May 2016 High School Diploma
EXPERIENCE:
02/2018-Present ACG- Boynton Beach, FL Customer Service Representative
Maintain a high-volume workload within a fast-paced environment.
Notified customers when service was completed and accepted payments.
Responded to 75-100 inbound calls per day in high call volume environment.
Ability to sell new products and up sell to existing customers.
Reconciled the cost of orders up to 17% from selling loyalty clubs, offering promotions,
and correcting issues.
11/15/01/2018 Broadstar Comm.-West Palm Beach, FL Customer Service Representative
Train other sales representatives to meet their quotas
Managed customers calls effectively and efficiently in a complex, fast-paced center environment
Provides sales and customer service support by greeting customers and determining special interests
Processed payments, rights sized programming, and set appointments for satellite installations
Responsible for referring to sales and promotional programs; offers assistance in product selection; and answers customer inquiries
Assists customers over the telephone with opening and closing accounts; processes payments; responds to inquiries regarding billing.
SKILLS/ABILIITES:
Hard-working, goal-oriented, and a team player
Good organizational and time management skills
Effective interpersonal and communication skills
Ability to work in a fast paced environment and multi-task and change priorities
Reference Furnished Upon Request
Contact this candidate