Aaliyah
Phradejas
Smith
moneybaging@gm
ail.com
Citrus Heights, CA
95621
SUMMARY
Dedicated Customer Service Specialist providing skills to prioritize and
multi-task in fast-paced working environment. Successfully works as part of
team to reach personal and business goals. Known for successfully handling
escalated customer support issues.
Enthusiastic client services professional with strong background directly
interfacing with industry customers. Well-versed in products, services and
consumer trends. Dependable achiever committed to holding highest
ethical standards and maintaining customer trust.
Reputable customer service professional brings strong phone speaking
skills paired with in-depth knowledge of CRM systems. Offers vast
experience connecting customers with products and services. Punctual and
responsible individual polished in navigating multiple computer systems
and applications.
SKILLS
e = Manual dock chain pulling e Computer skills
e Microsoft Word e Team management
e Microsoft Excel e Organizational skills
e Abletoliftand carry e Billing and invoicing
[Number] Ibs.
e Good work ethic
EXPERIENCE
Warehouse Worker
Sacramento, CA
Amazon/ Nov 2022 to Jan 2023
e Prepared and completed warehouse orders for delivery or pickup
according to schedule.
e Moved large and bulky items manually or with pallet jacks or
forklifts.
e Received deliveries, scanned packages and updated orders in
internal database.
e Examined packages and goods for damage and notified vendors of
replacement needs.
e Recognized defective material and reported issues to management.
EDUCATION AND TRAINING
High School Diploma
Pacific Career & Technology High School Jun 2021
North Highlands, CA