Reporting Analyst Cycle Manager

Jason R. Austin

**** ******* *** #***, *******, WA 98122 phone: 916-***-**** e-mail: *****.******.***@*****.*** Summary

Results driven Revenue Cycle Reports Analyst with over 15 years of solid data analysis in the Healthcare Industry with proven abilities in problem solving, process improvement/reengineering/streamlining/automating and training. Skills

● Proficient in using Business Intelligence Software & Tools ● Broad knowledge of Revenue Cycle Management

●Advanced report writing (Cognos, Crystal Reports) ●Quickly comprehend business needs

● Identify root-cause problems and implement solutions ● Frequently improve company processes

● Comfortable proposing original ideas ● Easily acclimate to corporate change

● Excellent in utilizing Microsoft (Access, Excel, Word, Visio) ● Great interpersonal skills (Management & End Users)

● Consistently exceed expectations ● Enjoy sharing new skill sets with colleagues Experience

Sharp HealthCare - 8695 Spectrum Center Blvd., San Diego, CA 92123 EWS Systems Analyst/Healthcare Reports Analyst May-09 – May-14 Design, implement and support front-end users of the GE Centricity Enterprise Wide Scheduling module; translate payer billing requirements and departmental goals into cost-saving system edits to improve efficiency of patient registration process; maintain documentation of all change management requests; heavy usage of Cognos Query and Report Studio to analyze big data sets, design and implement month-end billing reports to help upper management establish corporate and departmental goals; in-depth knowledge of MS Excel Pivot Tables/VLOOKUP to create standardized government and fee-for-service payer reports for follow-up staff to address aged account receivables San Diego Gas & Electric - 5488 Overland Ave, San Diego, CA 92123 Compliance Analyst Nov-08 – May-09

Ensure that departmental database and daily operational processes met standard compliance guidelines per documentation provided by the Federal Energy Regulatory Commission.

Mitchell International - 9889 Willow Creek Road, San Diego, CA 92131 Medical Data Analyst Jun-08 – Nov-08

Process re-engineering; update and maintain medical databases to comply with state regulations, usual & customary rates, and data provided by PPO vendors to meet service level agreement with customers; defines and recommends new requirements and/or modifications to medical software; develop baseline testing scenarios used for regression testing of medical software; create test plans that demonstrate system functionality, and troubleshoot software situations that occurs in the Mitchell Medical products; support the Medical Customer Service team by researching client inquiries escalated to The Healthcare Information and Management Systems Society (HIMSS) Sutter Physician Services - 10470 Old Placerville Road, Sacramento, CA 92827 Revenue Cycle Management- Reports Analyst Apr-04 – Aug-07 Extract/analyze/report data from Flowcast (IDX) Billing Accounts Receivable/Managed Care/Database Management Systems and Scheduling modules; SQL Server Reporting Services (SSRS) & Crystal Reports to provide reimbursement analysis per multi-payer fee schedules; summarize financial/statistical/clinical information to make business decisions; develop ad hoc and standard reports used in tracking key operational elements; investigate/explain recent trends and/or abnormalities in the data and suggest corrective action as appropriate; review findings with senior management, client representative and/or department managers; heavy use of Microsoft Access/Excel Page 1 of 1

Jason R. Austin

1633 Melrose Ave #504, Seattle, WA 98122 phone: 916-***-**** e-mail: *****.******.***@*****.*** Reports Analyst (Managed Care) Jul-03 – Apr-04

Assist managed care Supervisor with report writing (via Crystal Reports and SQL Server Reporting Services) relating to cost and provider utilization; monthly big data extractions performed by manually linking appropriate tables via Microsoft Access ODBC; track production of inpatient data reports surrounding bed days, admits, length of stay, readmission rates; support requests related to billing and accounts receivable module; train associates in understanding the data concepts/logic of the IDX billing module Education

Seattle Central College AAS in Software Development 2022 - 2024 Page 2 of 1