Desiree Hudson

**** ** **** ********, ** *****

979-***-****

adwqdb@r.postjobfree.com

Work Experience

Mar 2020 - Dec 2022

Asst GM

Supervise crew of 12-15

Cash handling

Customer service

Open/close store

Problem solve

Purchase/order merchandise

Inventory daily/monthly

August 2017 - 2020

D & E Construction, General Labor/Owner, Operations

Clean up

Landscaping

Fence building and clearing

Packing

Maintenance

December 2016 - September 2017

Holiday Inn Express Hotel & Suites, Front Desk Clerk

Help the guests in filling reservation form

Transferring calls to the guest rooms

Keep an eye on housekeeping staff and work Ensure cleanliness in the entire hotel

Train for/provide extraordinary guest service

Making sure that all third party reservations are set up so that the third party

Reconcile cash drawer at the end of every shift

Maintained the hotel's high standard of service and hospitality Ensure that any outstanding requests or problems from the previous day receive priority Receiving payments from the guests

Updating check-in and check-out timings of guests

Setting up any shuttle transportations, and setting up any wake up call for the guests

Represented the hotel in regard to guest complaints and situations that require instant action

Accept and record wake-up call requests and deliver to appropriate department

Completed the Audit every night while manning the front desk

and plunging toilets, fixing a/c and delivering pillows Consisted of keeping accurate records of the monthly expenses, along with maintaining the front desk and providing exceptional guest service

Greeting all the customers and guests upon arrival Check guests in/out, run daily reports, concierge services, general organization, towel folding, checking chemical levels in

pool, customer service, answer phones Check Outs and Night Audit responsibilities

Assist the guest with checking into room at the hotel Kept guests happy with a smile

January 2009 - November 2013

Expert Remodeling, Receptionist

Customer service

Answer calls and take messages

Order materials for jobs

Pick up and deliver supplies

Distribute payroll checks

Maintain and update website

Schedule appointments

May 2015 - June 2017

Henderson Country Club, Bartender

Customer service

Open and close six days a week

Cook breakfast and lunch

Clean club house and kitchen

Open new memberships and collect monthly dues

Assist all members with any issues

Education

1995

Carlisle High School, Price, TX Honors Diploma

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