Kelvin Smith

**** ******** *** ***, *********, Ga 30620

678-***-****

adwqda@r.postjobfree.com

OBJECTIVES

Focused Manager that is successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

EDUCATION

Kendrick High School

9/90- 5/94

Columbus, Ga

EXPERIENCE

Client Manager

Allied Universal

1/22 – 2/23

In charge of hiring, development, and retention of security officers, Operations Managers and Field Supervisors while overseeing remote managed business. Communicated operational expectations with Operations team to ensure client and employee satisfaction and retention. Regularly communicated and conducted in person meetings with clients to share expertise and enhance client expectations. Input employee payroll into corporate payroll system.

Senior. Zone Manager, Certified Firearms Training Instructor- Classroom Norred & Associates, INC.

6/12 – 1/22

Responsible for implementing and managing corporate security strategies and standards to ensure protection of people and assets and to support various operations for clients in the Atlanta metro area, Alabama, Pennsylvania, and Michigan. Manage, coordinate and direct field security staff. Conduct on-site evaluations of security including, guard operations, alarm systems, access control, CCTV and recording equipment, police liaison and perimeter control. Provide written reports of deficiencies to the appropriate management personnel. Conduct investigations regarding missing product and fraudulent activity, coordinate findings with corporate executives and law enforcement. Input employee payroll into corporate payroll system.

Supervisor

Diversified Solutions

7/00- 5/12

Manage equipment and inventory. Supervise teams of technicians and dispatchers.

Coordinate routing of assignments to field technicians for service within the Atlanta

metro area. Schedule and maintain equipment pickup for on-site distribution. Provide field support and training to technicians. Liaison between local office and company relating to technician productivity and scheduling.

Correctional Officer

Rivers State Prison

01/99- 07/00

Responsible for the supervision, safety and security of prisoners. Maintained order and discipline within the institution. Provided first-response in the event of assault, riot, fire, and medical emergency. Trained in the event tactical response for ongoing emergencies, such as riot, hostage taking, and other major crisis.

Corporal

U.S Marine Corps

07/94- 07/98

Responsible for 10 squad members, duties included: training, counseling and liaison

between troops and Staff Sergeants.

SKILLS& TRAINING

Certified Instructor- Classroom/Firearm Training (Lic#CFTR001254), Blue Card

Certified- Concealed (Lic#PDSG04403), Blue Card Certified- Exposed

(Lic#SGE058241), and First AID/CPR/AED Certified Instructor.

Experienced in managing teams of people to fulfill duties and provide customer satisfaction.

Knowledgeable in MS Word and Excel programs, interpersonal communication and organizational skills, and data entry.

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