Pharmacy Technician Prior Authorization
Resume:
TIANA HAYES
*****.*********@*****.*** 407-***-**** Miami, FL 33032
Summary
Enthusiastic professional with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Experience managing and coordinating multiple projects, self-directing and making use of resources to meet deadlines with minimal supervision.
Skills
• Leadership
• Medical Terminology
• Proficient in Microsoft Office applications
• Patient relationship management
• Detailed Oriented
• Data Analysis
• Critical Thinking
• Organizational Skills
Experience
Director of Admissions Life Care Center of Altamonte Springs – Altamonte Springs, FL July 2022 – March 2023
• Submits prior authorization requests and receives the decision before services are rendered.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Review medical records and determine acceptance, declination or waitlist of potential admission
• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Maintain knowledge of Medicare and Medicaid regulations. Assistant Director of Activities Life Care Center of Orlando - Orlando, FL May 2020 – July 2022
• Partner with interdisciplinary teams to implement care plans
• Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
• Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
• Performed assessments on activity programs to determine what specific activities were suitable. Education and Training
University of Central Florida Orlando, FL Graduated: May 2020 Bachelor of Science: Health Services Administration
• Minor in Health Science
Homestead Senior High School Homestead, FL Graduated: June 2016 High School Diploma
Tiana Hayes Resumé Page 2
References
Kendra Stephens
Director of Marketing and Hospital Liaison
Life Care Center of America
***************@****.***
Tracy Wollmer
Director of Activities
Orchid Cove at Longwood Rehabilitation
Center
Certifications
• Certified Pharmacy Technician - Pharmacy Technician Certification Board (PTCB) – February 2022
• National Activity Professional Training - 2021
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