TIANA HAYES

adwqbq@r.postjobfree.com 407-***-**** Miami, FL 33032

Summary

Enthusiastic professional with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Experience managing and coordinating multiple projects, self-directing and making use of resources to meet deadlines with minimal supervision.

Skills

• Leadership

• Medical Terminology

• Proficient in Microsoft Office applications

• Patient relationship management

• Detailed Oriented

• Data Analysis

• Critical Thinking

• Organizational Skills

Experience

Director of Admissions Life Care Center of Altamonte Springs – Altamonte Springs, FL July 2022 – March 2023

• Submits prior authorization requests and receives the decision before services are rendered.

• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.

• Review medical records and determine acceptance, declination or waitlist of potential admission

• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing

• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

• Maintain knowledge of Medicare and Medicaid regulations. Assistant Director of Activities Life Care Center of Orlando - Orlando, FL May 2020 – July 2022

• Partner with interdisciplinary teams to implement care plans

• Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.

• Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.

• Performed assessments on activity programs to determine what specific activities were suitable. Education and Training

University of Central Florida Orlando, FL Graduated: May 2020 Bachelor of Science: Health Services Administration

• Minor in Health Science

Homestead Senior High School Homestead, FL Graduated: June 2016 High School Diploma

Tiana Hayes Resumé Page 2

References

Kendra Stephens

Director of Marketing and Hospital Liaison

Life Care Center of America

706-***-****

adwqbq@r.postjobfree.com

Tracy Wollmer

Director of Activities

Orchid Cove at Longwood Rehabilitation

Center

407-***-****

Certifications

• Certified Pharmacy Technician - Pharmacy Technician Certification Board (PTCB) – February 2022

• National Activity Professional Training - 2021

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