Media Coordinator Service Rep

William Griffin

Professional Summary

An Outside Salesperson/Experienced Inbound Customer Service Rep. Innovative and hardworking Marketing Consultant with 20 years of experience in sales/marketing. Offering expert insights into creating promotional strategies that capture emerging market trends. Highly proficient in SEO practices and knowledgeable in digital marketing and new media.

Work History

Document Control Specialist and Social Media Agent 10/2020 to 06/2021

CORE (Community Organized Relief Effort) – City of Los Angeles, CA

Maintained document control system including work instructions, procedures and associated databases.

Assisted in continuous improvement activities while developing and maintaining resulting documents.

Developed and executed system implementation plans to permit integration of users and documentation for company mergers.

Social Media Manager/Enumerator Recruiter Census 2020 – 01/2020 to 10/2020 Woodland Hills, Ca.

Developed Facebook and Twitter marketing content such as blogs, promotional materials and advertisements for Census 2020 social media.

Recruited 300 Census Enumerators and CFS Supervisors for local field workers who are counting the present population of Los Angeles.

Scheduled back-ground checks for enumerator applicants.

Managed Census store-room after Covid_19 shutdown of Census operations.

Evaluated supplies and product inventory for enumeration use and returned unused Census materials to government contract partners after the closing our temporary office.

SOCIAL MEDIA COORDINATOR 03/2019 to Current

MPress Music Management and PR Firm – Los Angeles, CA

Building and maintaining the brand of Various recording artists and DJs of 1520 Entertainment, DASH Radio and Doggy Style Records

Daily social media coordinator of 3 Facebook pages, multiple Twitter accounts, Tumblr and Instagram feeds

Advanced experience with Photoshop

Monitor social conversation, while addressing brand needs when necessary

Monitor performance of promotions, establish insights and take findings into consideration, when planning and creating future content

Responsibilities: creator of graphic feed and composer of weekly blog and daily posts Increased customer engagement through social media

Developed ROI-driven online and social media strategies

Tracked and analyzed social media and online marketing initiative

Sales Representative 04/2019 to 09/2019

Sears Insurance – West Hills California, CA

Upsold and closed customer sales by driving product benefits around client needs and increased revenue.

Processed and recorded new policies and claims

Processed invoices and mailed documentation to clients Reviewed and verified data including addresses, phone numbers, names, ages, and values Calculated adjustments, premiums, and refunds

Modified, updated and processed existing policies

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information

Checked documentation for accuracy and validity on updated systems

Prepared documents, such as contracts, statements of work, budgets, non-disclosure agreements and appendices

Adhered to rigorous standards for customer service, merchandising, operational safety and store security policies and guidelines.

Clean Room Assembly Medtronics – 11/2018 to 03/2019

Northridge, CA Part of the night shift-assembly team- Assembling a medical instrument: MiniMed 670G for diabetic sufferers.

The instrument automatically adjusts your basal (background) insulin every five minutes based on your CGM readings.

Helps keep the sugar levels in your target range for fewer lows and highs — day and night

Marketing Consultant 09/2017 to 01/2018

Premier Property Preservation – Los Angeles, California 01/2005 to 09/2016

Company's Sales Liaison between Coldwell Banker, The Hollywood Chamber of Commerce and The Beverly Hills Chamber of Commerce

PPP is a Los Angeles based, general contracting company

Over-achievers in foreclosure clean up, debris removal, restoration, building structures from ground zero and remodeling homes

Contact: Henry Manabat-Manager

Publishing Analyst

Sound Oasis Music Publishing – Torrance, California

Quarterly responsibilities: Checking writers & publishing royalty statements against co-existing ASCAP & BMI reports

Ongoing communication with Harry Fox, EMI-SONY & Warner Chappell Music

Servicing film & TV music supervisors with monthly samplers from company's writers' pool Understands current license percentages and possess a data base of film composers and lyricists

Recommended operational improvements based on tracking and analysis Researched and resolved issues regarding the integrity of data flow into databases Visited clients on-site with remote "benefit-oriented" sales presentations

Prepared sales and service contracts

Trained and mentored new sales representatives

Education

Associate of Arts

Baltimore Community College - Baltimore, MD

Affiliations

Member, Hollywood Chamber Of Commerce, 2012 to Current

Contact this candidate