Customer Service Team Leader

Jansey J Escobar

**** ******* ****** *** *****, NV 89108 (C) 702-***-**** ******************@*****.***

OBJECTIVE: To obtain a position as a cocktail waitress/server with a well-established company and excel in providing exceptional customer service to guests.

WORK HISTORY

FEBRUARY 2020 - CURRENT

SERVER PALACE STATIONS – OYSTER BAR – Las Vegas, NV

Provide excellent bar/ dining experience to all guests

Enter all orders in a POS system and accurately process cash and credit card transactions

Maintain a clean, sanitized, and organized bar

Always uphold company standards and ensure professionalism

Train new bartenders and servers

MARCH 2015 - JANUARY 2020

LEAD SERVER PALACE STATIONS - Little Tony’s Pizzeria – Las Vegas, NV

Greet Guests.

Take orders for both drinks and food.

Make and serve drinks.

Set up guests for dining in the bar.

Serve appetizers, salads, entrees, side dishes and desserts.

Continuing table maintenance throughout the guest dining experience.

Refreshing drinks and making cocktails.

Engaging guests in a warm and comfortable conversation, creating a welcoming environment for the guest to enjoy.

Present the check and close.

Keeping a professional attitude and appearance, in a fast-paced, upscale bar and restaurant.

This is done while providing support for the servers.

Making cocktails, closing checks and assisting wherever needed.

EDUCATION

Centennial High School, 10200 Centennial Parkway, Las Vegas, NV 89149

SKILLS

Customer service Effective communicator Attention to detail Good listener Team leader Professional

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