Carlos Torres

Hazleton, PA

347-***-**** adwqa7@r.postjobfree.com

EDUCATION

Penn State University Hazleton, PA 05/2021

Bachelor of Science in Business Management

WORK HISTORY

Steel Cap Manufacturing Operator 12/2022 to 2/1/2023

Siglan Closures Hazleton, PA

●Ensured quality and safety protocols by inspecting equipment/performance daily.

●Tracked, analyzed, and recorded production data to ensure accuracy and quality per shift.

●Verified material by using a variety of tools and techniques to take measurements on sample closures of raw material and recorded data into computer systems.

Human Resource Generalist 09/2021-02/2022

Romark Hazleton, PA

●Effectively managed and worked closely with multiple onboarding programs used for recruiting and onboarding current and prospective employees.

●Effectively communicated, organized, and worked closely with new company hires by conducting onboarding which included: federal background checks, medical physicals, and organization orientation.

●Worked alongside department managers to fill vacant positions.

Car Side Specialist, Waiter 07/2020-10/2021

Applebee’s Hazleton, PA

●Operated POS terminals to input customer orders, swiped credit cards, entered cash amounts to maintain flow of 150+ seat national chain restaurant.

●Strong communication, collaborative teamwork with different levels of staff, on the spot problem solving and thinking.

●Provided exceptional customer service by facilitating positive customer experience to high volume of service through knowledgeable recommendations of menu offerings, timely service, and strong ability to multi-task.

●Aided in the training of multiple employees to facilitate company standards.

Associate 01/2018-06/2019

Walmart Hazleton, PA

●Ability to adapt in a fast-paced environment by assisting various customers in a short amount of time.

●Provided excellent customer service while upholding company standards and values.

●Supported the opening and closing of each shift, demonstrating leadership and punctuality.

SKILLS

●Advanced in Microsoft Office

●Customer Service

●Recruitment

●Employee Training

●Process Improvement/Management

●Client-Relationship Management

CERTIFICATIONS

Linkedin Learning

Google Garage

Professional Computer skills - office suite

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